Global Pharma Imports Coordinator – Time-Critical GDP

AIT Worldwide Logistics, Inc.; United Kingdom; Remote; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Private healthcare

Pension plan

Life assurance

26 days annual leave

Eyecare vouchers

Cycle to Work

Volunteer hours

Job summary

AIT Worldwide Logistics, Inc. seeks a Pharma Operations Coordinator - Import to ensure timely processing of temperature-sensitive pharmaceutical imports, from origin to delivery, in line with GDP standards.

You will optimize processes, maintain regulatory compliance, and build strong client connections through proactive communication, delivering high-quality service and preserving product integrity across the supply chain.

Qualifications

• 5+ years of experience in freight forwarding operations.
• Experience with international forwarding processes and timelines.
• Fluent English with strong communication skills.
• Negotiation and stakeholder management capabilities.
• Experience with GDP-compliant, temperature-controlled shipments is a plus.

Responsibilities

• Coordinate international import shipments across air, ocean, and road freight.
• Manage customer relationships by providing exceptional service and logistics expertise.
• Oversee customs clearance activities and ensure regulatory compliance.
• Monitor shipment progress and communicate updates to customers and stakeholders.
• Prepare accurate and profitable quotations aligned with customer requirements.
• Coordinate bookings and maintain effective communication with customers, agents, carriers, suppliers and service providers.
• Ensure adherence to customer SOPs, company KPIs, quality standards and billing requirements.
• Maintain GDP, GMP, Dangerous Goods, eQMS and other regulatory compliance for temperature-controlled shipments.
• Support continuous improvement through process optimization, documentation, and training.

Skills

Freight Forwarding

International forwarding

Fluent English

Negotiation skills

GDP shipments

Tools

CargoWise

Job description

AIT Worldwide Logistics, Inc. seeks a Pharma Operations Coordinator - Import to ensure timely processing of temperature-sensitive pharmaceutical imports, from origin to delivery, in line with GDP standards.

You will optimize processes, maintain regulatory compliance, and build strong client connections through proactive communication, delivering high-quality service and preserving product integrity across the supply chain.