Pharma Logistics Coordinator – Global Exports & Compliance

AIT Worldwide Logistics, Inc.; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Private healthcare (BUPA)

Auto Enrolment Pension Plan

Life Assurance

26 days annual leave

Eyecare vouchers

Cycle to Work

Five paid volunteer hours

Job summary

AIT Worldwide Logistics is seeking a Pharma Operations Coordinator to coordinate and monitor day-to-day export shipments across air, ocean and surface modes, ensuring compliance with GDP, GMP and other regulatory requirements.

You will partner with customers to understand shipping needs, prepare accurate quotations, manage documentation, and liaise with carriers and internal teams to keep shipments on track and customers informed.

Qualifications

• Fluent oral and written English required.
• 2 years' experience in international forwarding.
• Proven track record in customer service activities.

Responsibilities

• Partner with customers to understand shipping requirements and provide tailored logistics solutions.
• Prepare accurate and profitable quotations in line with customer needs and compliance requirements.
• Coordinate international air, ocean, and surface export shipments from booking through final delivery.
• Manage shipment documentation and ensure GDP, GMP, Dangerous Goods, and other regulatory compliance.
• Monitor shipment progress and keep customers informed.
• Coordinate with carriers, ports, cartage agents, and internal teams.
• Ensure adherence to SOPs, KPIs, quality standards, and patient safety.
• Support training and onboarding of team members.

Skills

Fluent English

Customer service

International forwarding

Education

Maths & English

Tools

CargoWise Software

Job description

AIT Worldwide Logistics is seeking a Pharma Operations Coordinator to coordinate and monitor day-to-day export shipments across air, ocean and surface modes, ensuring compliance with GDP, GMP and other regulatory requirements.

You will partner with customers to understand shipping needs, prepare accurate quotations, manage documentation, and liaise with carriers and internal teams to keep shipments on track and customers informed.