Pet Welfare Assistant: Onsite Care & Adoption Support

Blue Cross; Hitchin; On-site; GBP 15,000 - 25,000; Full time

Benefits offered by this job

On-site accommodation

Healthcare benefits

Pension scheme

Wellbeing programmes

Volunteer days

Job summary

Blue Cross in Hertfordshire is seeking a Pet Welfare Assistant to care for dogs, cats and small pets at our on-site rehoming centre. You will follow rehabilitation plans, assist with adoption, and support adopters with post-adoption guidance.

Roles include full-time (37.5h) or part-time options on a two-week rota, with weekend and holiday shifts. The post offers on-site pet accommodation, a welfare-focused team, and training.

Qualifications

• Experience with domestic animals or in an animal welfare environment.
• Customer-focused with high customer satisfaction.
• Excellent written and verbal communication skills.
• Good organisational and administrative skills, including computerised systems.
• Current full driving licence.

Responsibilities

• Care for pets in on-site care and aid in preparation for adoption.
• Record information, complete paperwork, and assess behavioural or medical needs.
• Provide in-person or virtual advice to adopters and demonstrate care practices.
• Work across a two-week rota, including weekends and public holidays.

Skills

Animal welfare experience

Customer service

Communication skills

Organisational skills

Driving licence

Job description

Blue Cross in Hertfordshire is seeking a Pet Welfare Assistant to care for dogs, cats and small pets at our on-site rehoming centre. You will follow rehabilitation plans, assist with adoption, and support adopters with post-adoption guidance.

Roles include full-time (37.5h) or part-time options on a two-week rota, with weekend and holiday shifts. The post offers on-site pet accommodation, a welfare-focused team, and training.