Pet Store Assistant Manager — Lead & Develop Team

Pet Family Limited; Marlborough; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% on food

20% in Dogwood Salons

Bonus scheme for all team members

Training and development

Job summary

Pet Family Limited is seeking an Assistant Manager for our Pets Corner store in Marlborough, Wiltshire. This full-time role offers 37.5 hours over 5 days per week, paid at £12.87 per hour. You will lead a small team, deliver outstanding customer service and help drive store performance.

We value a hands-on leader who can train the team through the Pets Corner Curriculum, maintain stock accuracy, and uphold presentation standards. Benefits include staff discount and ongoing training opportunities.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong ability to lead and motivate a team.
• Willingness to learn and develop knowledge and skills.
• Drive and initiative to work as part of a busy team.

Responsibilities

• Delivering exceptional customer service
• Going the extra mile for every customer
• Recommending the right products or services for our customers' needs
• Maximising sales and performance by identifying improvements needed
• Leading by example by training and developing your team
• Maintaining store and product presentation standards
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing the store
• Maintaining accurate inventory by checking deliveries, stock takes and investigating stock losses
• This role will involve heavy lifting.

Skills

Leadership

Customer service

Team motivation

Training and development

Stock control

Job description

Pet Family Limited is seeking an Assistant Manager for our Pets Corner store in Marlborough, Wiltshire. This full-time role offers 37.5 hours over 5 days per week, paid at £12.87 per hour. You will lead a small team, deliver outstanding customer service and help drive store performance.

We value a hands-on leader who can train the team through the Pets Corner Curriculum, maintain stock accuracy, and uphold presentation standards. Benefits include staff discount and ongoing training opportunities.