Assistant Manager - Pet Retail, Lead & Develop Team

Pet Family Limited; Bournemouth; On-site; GBP 15,153 - 20,664; Part time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% in Dogwood Salons

Extensive training and development

Bonus scheme for all team members

Wellbeing support

Job summary

Pets Corner Bournemouth is seeking an Assistant Manager to join our family-run store. The role focuses on delivering outstanding customer service, leading a small team, and driving sales while maintaining store standards and product presentation.

We emphasize training and development, with a strong emphasis on customer relationships and continuous improvement. The position is permanent, part-time (33 hours across any 5 days) with staff benefits and a clear path to progression within our growing

Qualifications

• Genuine interest in Pets Corner vision, products and values.
• Strong team focus with ability to lead and motivate others.
• Willing to build strong relationships with customers and their pets.
• Thirst for continued personal training and development.
• Willingness to learn and grow knowledge; work in a busy team with initiative.

Responsibilities

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Skills

Customer service

Team leadership

Relationship building

Training & development

Initiative

Job description

Pets Corner Bournemouth is seeking an Assistant Manager to join our family-run store. The role focuses on delivering outstanding customer service, leading a small team, and driving sales while maintaining store standards and product presentation.

We emphasize training and development, with a strong emphasis on customer relationships and continuous improvement. The position is permanent, part-time (33 hours across any 5 days) with staff benefits and a clear path to progression within our growing