Assistant Manager

Pet Family Limited; Marlborough; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

35% staff discount on accessories

25% on food

20% in Dogwood Salons

Bonus scheme for all team members

Training and development

Job summary

Pet Family Limited is seeking an Assistant Manager for our Pets Corner store in Marlborough, Wiltshire. This full-time role offers 37.5 hours over 5 days per week, paid at £12.87 per hour. You will lead a small team, deliver outstanding customer service and help drive store performance.

We value a hands-on leader who can train the team through the Pets Corner Curriculum, maintain stock accuracy, and uphold presentation standards. Benefits include staff discount and ongoing training opportunities.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong ability to lead and motivate a team.
• Willingness to learn and develop knowledge and skills.
• Drive and initiative to work as part of a busy team.

Responsibilities

• Delivering exceptional customer service
• Going the extra mile for every customer
• Recommending the right products or services for our customers' needs
• Maximising sales and performance by identifying improvements needed
• Leading by example by training and developing your team
• Maintaining store and product presentation standards
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing the store
• Maintaining accurate inventory by checking deliveries, stock takes and investigating stock losses
• This role will involve heavy lifting.

Skills

Leadership

Customer service

Team motivation

Training and development

Stock control

Job description

The Pet Family Building, George Lane, Marlborough, Wiltshire SN8 4BY

£12.87 per hour

Permanent

Full-time

Full time - 37.5 hours over 5 days a week.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Marlborough.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledgeThe drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.