Assistant Manager, Pets Retail — Lead, Train & Grow Teams

Pet Family Limited; Cobham; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Training and development

Bonus scheme

Wellbeing support

Uniform provided

Job summary

Pets Corner Cobham is seeking an Assistant Manager to lead the store with a hands-on, customer-focused approach. The role covers 37.5 hours over 5 days per week and carries a £12.87 per hour rate.

You will deliver outstanding customer service, train and motivate the team, manage stock and pricing, and help drive sales while maintaining high store standards. Heavily physical duties include lifting as required.

Qualifications

• Interest in Pets Corner vision and values.
• Strong team leadership and motivation skills.
• Ability to build relationships with customers and their pets.
• Eagerness for ongoing training and development.
• Willingness to learn and grow knowledge.
• Self-motivated with initiative in a busy team.

Responsibilities

• Delivering exceptional customer service.
• Going the extra mile for every customer.
• Recommending the right products or services for customers.
• Maximising sales by identifying improvements.
• Leading and training the team using Pets Corner Curriculum.
• Maintaining store presentation and stock accuracy.
• Open/close duties and stock checks.

Skills

Customer service

Team leadership

Relationship building

Training mindset

Initiative

Willingness to learn

Job description

Pets Corner Cobham is seeking an Assistant Manager to lead the store with a hands-on, customer-focused approach. The role covers 37.5 hours over 5 days per week and carries a £12.87 per hour rate.

You will deliver outstanding customer service, train and motivate the team, manage stock and pricing, and help drive sales while maintaining high store standards. Heavily physical duties include lifting as required.