Assistant Manager

Pet Family Limited; Basingstoke; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

35% staff discount on accessories, 25%

on food, 20% in Dogwood Salons

Continuous and extensive training and

Bonus scheme for all members of our

partners to manage wellbeing

Job summary

Pets Corner in Basingstoke is recruiting an Assistant Manager to join our family-run business.

You will deliver exceptional customer service, lead by example, train and motivate your team, and ensure merchandising, pricing and stock controls meet high standards.

This full-time role is 37.5 hours per week across 5 days, with store hours from 9am to 7pm on weekdays and reduced weekend hours. We offer ongoing training and staff discounts.

Qualifications

• Experience delivering excellent customer service.
• Ability to lead and motivate a team.
• Interest in Pets Corner vision and values.
• Willingness to learn and develop.
• Willingness to manage stock and merchandising.

Responsibilities

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Skills

Customer service

Team leadership

Sales mindset

Merchandising

Stock management

Job description

£12.87 per hour

Permanent

Full-time

Full time - 37.5 hours over 5 days a week.This store operates 9am-7pm during the week, and on reduced hours on the weekend.

We are currently recruiting for a Assistant Manager within our Pets Corner store based in Basingstoke.

Pets Corner have grown into a larger company through the years, however it is still very much a family business at heart. We quickly identify individuals who are keen to progress and will provide them with the necessary training and experience to do so.

We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Assistant Manager:

• Delivering exceptional customer service
• Going 'the extra mile' for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Assistant Manager:

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Assistant Manager with Pets Corner:

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.