Pet Store Assistant Manager - Lead, Train & Delight

Pet Family Limited; Andover; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

35% staff discount on accessories, 25%

20% in Dogwood Salons

Continuous and extensive training and

Job summary

Pet Family Limited, a family-run Pets Corner business, is recruiting an Assistant Manager for our Andover store. The role is full-time (37.5 hours over five days) with a pay rate of £12.87 per hour.

You will deliver exceptional customer service, lead the team, maintain store presentation, manage stock and pricing, and drive sales through hands-on leadership and the Pets Corner curriculum. Training and progression are core to our ethos.

Qualifications

• Responsibilities of an Assistant Manager include delivering exceptional customer service
• Leading by example to motivate, train and develop your team
• Maintaining store and product presentation and pricing
• Key holding responsibilities: opening and closing the store
• Maintaining accurate inventory and stock control

Responsibilities

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for customers' needs
• Maximising sales and performance by identifying improvements
• Leading by example with hands-on leadership to train and develop the team
• Maintaining high standards of store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Opening and closing the store
• Maintaining inventory and stock checks

Job description

Pet Family Limited, a family-run Pets Corner business, is recruiting an Assistant Manager for our Andover store. The role is full-time (37.5 hours over five days) with a pay rate of £12.87 per hour.

You will deliver exceptional customer service, lead the team, maintain store presentation, manage stock and pricing, and drive sales through hands-on leadership and the Pets Corner curriculum. Training and progression are core to our ethos.