Pet Lovers Sales & Customer Care Executive (Hybrid)

Office Angels; West End; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible hybrid working

Dog-friendly environment

Volunteer/community activities

Job summary

Office Angels is seeking a temporary Sales & Customer Care Executive in Marylebone. This hybrid role requires three days in the office per week, with start date Monday 26th October and ongoing duration. The rate is £14.50 per hour, offering a flexible balance of home and office work.

You will process live orders, advise on products, build relationships with independent stockists, and support the Sales team with feedback to drive sales and customer satisfaction.

Qualifications

• Proven track record in delivering excellent customer service.
• Passion for pets and ability to engage with customers.
• Proficient in Microsoft Office; familiarity with Zendesk/Commerce Cloud is a plus.

Responsibilities

• Process live orders and monitor deliveries to ensure timely fulfilment.
• Advise customers on products and handle queries professionally.
• Support sales by sharing feedback and building stockist relationships.
• Drive sales through proactive communication and engaging service.

Skills

Customer service

Pet lover

Microsoft Office

Communication

Relationship building

Tools

Zendesk

Commerce Cloud

Job description

Office Angels is seeking a temporary Sales & Customer Care Executive in Marylebone. This hybrid role requires three days in the office per week, with start date Monday 26th October and ongoing duration. The rate is £14.50 per hour, offering a flexible balance of home and office work.

You will process live orders, advise on products, build relationships with independent stockists, and support the Sales team with feedback to drive sales and customer satisfaction.