Temporary Sales & Customer Care Executive

Office Angels; City Of London; Ibrido; GBP 19.000 - 23.000; Part-time

Vantaggi offerti da questo lavoro

Flexible working

Volunteer opportunities

Dog-friendly team

Descrizione del lavoro

Office Angels seeks a temporary Sales & Customer Care Executive in Marylebone to process live orders, advise customers, and nurture stockist relationships while supporting the sales team.

The hybrid role (3 days in the office) offers a pet-friendly, fast-paced environment with a start date of Monday 26th October and potential progression opportunities.

Competenze

• Proven track record in customer service.
• Proficiency in Microsoft Office.
• Strong communication and relationship-building skills.
• Pet-related experience is a bonus.

Mansioni

• Processing live orders and tracking deliveries to ensure timely fulfilment.
• Offering knowledgeable advice on products while professionally handling customer queries.
• Building and nurturing strong relationships with independent stockists to foster loyalty.
• Supporting the Sales team by sharing valuable feedback and insights.
• Driving sales through effective communication and engaging customer interactions.

Conoscenze

Customer service

Communication

Microsoft Office

Relationship-building

Strumenti

Zendesk

Commerce Cloud

Descrizione del lavoro

Are you a pet lover with a flair for delivering exceptional customer service? If you have a passion for enhancing the lives of pets and their owners, this temporary opportunity as a Sales & Customer Care Executive with our client could be the ideal fit for you!

Role: Temporary Sales & Customer Care Executive

Location: Marylebone

Contract Type: Temporary

Working Pattern: Monday - Friday - Hybrid Role - 3 days in the office a week

Start Date: Monday 26th October

Duration: ongoing

Rate: £14.50 per hour

About the Role:

• Processing live orders and tracking deliveries to ensure timely fulfilment.
• Offering knowledgeable advice on products while professionally handling customer queries.
• Building and nurturing strong relationships with independent stockists to foster loyalty.
• Supporting the Sales team by sharing valuable feedback and insights.
• Driving sales through effective communication and engaging customer interactions.

What Our Client Is Looking For:

• A genuine passion for pets (experience with pets is a bonus!).
• Proven track record in customer service.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with Zendesk or Commerce Cloud is ideal but not essential.
• Strong communication and relationship-building skills.
• A proactive and adaptable mindset in a fast-paced environment.

Your Impact:

• Collaborating closely with the National Account Manager on priority customers.
• Conducting regular store visits to strengthen relationships and promote new products.
• Implementing new processes to enhance stockists' experiences.
• Contributing to social and environmental goals through transparency and sustainability practises

Why Consider This Opportunity?

• Flexible Working: Enjoy a balanced mix of home and office work.
• Community Engagement: Participate in volunteering opportunities to give back to causes you care about.
• Fun Environment: Work in a dog-friendly atmosphere with a supportive team culture.

Your Place at the Table:

If you are ready to channel your energy, adaptability, and love for pets into this exciting role, our client wants to hear from you! This position has the potential to evolve into a Business Account Executive role with greater responsibilities.

Join our client in making a positive impact on the lives of pets and their owners. An exciting journey awaits!

Our client is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.