Hybrid Fashion Customer Service Advisor (Office+Remote)

Love Success Recruitment; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

4-month contract

Hybrid work

Job summary

Love Success Recruitment is recruiting for a number of Customer Service Agents to support a fast paced fashion brand in London. You will handle inquiries, process orders by phone and email, and assist customers across channels.

This role offers 37.5 hours per week, a four-month contract, and a hybrid working pattern with four office days and one from home. You must be prepared to work shifts including weekends on a rotating basis.

Qualifications

• Exceptional customer service skills.
• Experience handling queries via email, telephone and live chat.
• Willingness to work full time and complete various shifts.

Responsibilities

• Placing telephone/mail orders for customers.
• Responding to a high volume of queries via email, telephone and live chat.
• Looking up stock for customer requests.
• Contacting customers to ascertain data omitted on orders.
• Knowledge of all product lines.

Job description

Love Success Recruitment is recruiting for a number of Customer Service Agents to support a fast paced fashion brand in London. You will handle inquiries, process orders by phone and email, and assist customers across channels.

This role offers 37.5 hours per week, a four-month contract, and a hybrid working pattern with four office days and one from home. You must be prepared to work shifts including weekends on a rotating basis.