Pet Care Receptionist - Part Time, Flexible Hours

Lever, Inc.; Witham; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Annual leave

Birthday leave

Healthcare

Pension

Discounted care

Job summary

inspiring vet care’s Spring Lodge Veterinary Hospital in Witham requires a part-time Receptionist for maternity cover. You’ll be the first point of contact, delivering a welcoming, professional experience for clients while supporting day-to-day clinic administration.

Ideal candidates will have strong communication, customer-service focus and the ability to multitask in a busy veterinary environment. The role offers flexible hours and a supportive team culture, with excellent staff benefits.

Qualifications

• Experience in a customer-facing role, with a strong focus on service and attention to detail.
• Excellent communication skills and a professional, welcoming manner.
• Ability to manage multiple tasks effectively in a busy environment.

Responsibilities

• Greeting clients in a professional, friendly and courteous manner.
• Answering phone calls promptly and handling enquiries efficiently.
• Booking, cancelling and managing appointments.
• Taking cash and card payments.
• Processing insurance claims and instalment enquiries.
• Handling cash reconciliation and end-of-day banking procedures.
• Dispensing medications and prescriptions.
• Maintaining accurate client and patient records.
• Managing and responding to clinic emails.
• Completing daily administrative paperwork (lab reports, consent forms, vaccination documents, etc.).
• Ensuring reception areas, client information and retail products are well stocked and presentable.
• Liaising with charities regarding collection boxes.
• Attending reception team meetings when required.

Skills

Communication

Customer service

Multitasking

Team player

Proactive

Job description

inspiring vet care’s Spring Lodge Veterinary Hospital in Witham requires a part-time Receptionist for maternity cover. You’ll be the first point of contact, delivering a welcoming, professional experience for clients while supporting day-to-day clinic administration.

Ideal candidates will have strong communication, customer-service focus and the ability to multitask in a busy veterinary environment. The role offers flexible hours and a supportive team culture, with excellent staff benefits.