Pet Care Store Associate - Customer-Driven & Team Focused

Home Limited; Chippenham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Birthday leave

Employee discount 20%

Annual bonus

Staff perks

Charity work

Career progression

Job summary

Pets at Home is hiring a Store Colleague for our pet care centres. You will deliver brilliant customer service, exceed expectations, and help maintain top store standards in a fast-paced retail environment.

You’ll need flexibility to work 3–4 days per week, including weekends, with early starts and late finishes. Previous keyholder experience and a willingness to open/close the store are desirable. Training provided.

Qualifications

• Outstanding Customer Service: provide personalised and attentive service.
• Strong Communication: engage with customers clearly.
• Effective Problem-Solving: resolve questions quickly.
• Eagerness to Learn: keen on ongoing development.
• Target Focus: meet retail targets.
• Teamworking: collaborate to reach store goals.
• Flexibility: may include evenings and weekends.

Responsibilities

• Exceed customer expectations and uphold top pet care standards.
• Build strong customer relationships and ensure smooth store operations.

Skills

Outstanding Customer Service

Strong Communication

Problem-Solving

Willingness to Learn

Target Focus

Teamwork

Flexibility

Job description

Pets at Home is hiring a Store Colleague for our pet care centres. You will deliver brilliant customer service, exceed expectations, and help maintain top store standards in a fast-paced retail environment.

You’ll need flexibility to work 3–4 days per week, including weekends, with early starts and late finishes. Previous keyholder experience and a willingness to open/close the store are desirable. Training provided.