Pet Care Store Associate: Service, Sales & Growth

Pets at Home Limited

Reading

On-site

GBP 18,000 - 23,000

Full time

14 days+

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Benefits offered by this job

Attractive rates of pay

Paid holidays

Birthday leave

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work in your

Career progression

Job summary

Pets at Home Limited seeks a Store Colleague to be at the heart of our pet care centres, delivering exceptional customer service and ensuring smooth operations. This is a permanent role with contractual hours, requiring availability for 4 days per week, including one weekend day, with shifts between 7:00 AM and 8:15 PM.

You will exceed customer expectations, build relationships with our customers and their pets, and contribute to a positive team environment while supporting the broader goals of

Qualifications

Customer service oriented and attentive to individual needs.
Clear verbal and written communication is required.
Willingness to work 4 days per week including one weekend day.

Responsibilities

Provide personalised and attentive service to customers and their pets.
Build strong customer relationships and enhance their experience with us.
Uphold top pet care standards and ensure excellent store operations.
Exceed customer expectations and contribute to a positive team environment.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

You will exceed customer expectations, build relationships with our customers and their pets, and contribute to a positive team environment while supporting the broader goals of

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