Pet Care Store Associate: Customer Champion with Growth

Pets at Home Limited; Hurn; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Attractive rates of pay

Paid holidays

Additional leave for birthdays, and at

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work in your

Career progression

Résumé du poste

Pets at Home Limited seeks a Store Colleague to deliver exceptional customer service, maintain high pet care standards, and drive smooth store operations. You will build strong relationships with customers, enhancing their visits and encouraging repeat business.

This is a permanent, contractual-hours role requiring weekend availability and evening shifts. The role emphasizes personal development, teamwork, and a commitment to flexible scheduling, with a focus on meeting retail targets and

Qualifications

• Outstanding Customer Service: provide personalised, attentive service.
• Strong Communication: verbal and written communication with customers.
• Effective Problem-Solving: address questions and resolve issues quickly.
• Eagerness to Learn: interest in ongoing learning and development.
• Target Focus: set and achieve retail targets to drive performance.
• Teamworking: collaborate with colleagues to meet store goals.
• Flexibility: willingness to work evenings, weekends and holidays.

Responsabilités

• Deliver outstanding customer service and build relationships with customers.
• Engage customers effectively with clear, friendly communication.
• Address questions, resolve issues, and ensure a positive store experience.
• Be adaptable to shift patterns including weekends and evenings.

Connaissances

Customer service

Communication

Problem solving

Learning mindset

Target driven

Teamwork

Flexibility

Description du poste

Pets at Home Limited seeks a Store Colleague to deliver exceptional customer service, maintain high pet care standards, and drive smooth store operations. You will build strong relationships with customers, enhancing their visits and encouraging repeat business.

This is a permanent, contractual-hours role requiring weekend availability and evening shifts. The role emphasizes personal development, teamwork, and a commitment to flexible scheduling, with a focus on meeting retail targets and