Pet Care Store Associate — Paid Holidays

Pets at Home Limited; Epping Forest; Presencial; GBP 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive rates of pay

Paid holidays

Birthdays and special occasions leave

20% colleague discount in Stores

Discretional annual bonus scheme

Other discounts and benefits

Charity work in local community

Career progression

Descripción de la vacante

Pets at Home Limited is seeking a Store Colleague to deliver exceptional customer care across our pet care centres. You will join a friendly team in a permanent role with contract hours, working 3–4 days per week across 7:00am–7:30pm shifts.

You will focus on creating outstanding customer experiences, supporting deliveries and stock, and building relationships with customers as part of a vibrant retail environment.

Formación

• Outstanding customer service: personalise and engage customers.
• Strong communication skills for verbal and written interactions.
• Effective problem-solving to handle questions quickly.
• Eagerness to learn and develop professionally.
• Ability to focus on targets in a retail environment.
• Teamworking to support store goals and customer care.
• Flexible to cover evenings, weekends and bank holidays.

Responsabilidades

• Deliver outstanding customer service to every visitor.
• Support deliveries and stock processing during early shifts.
• Build strong relationships with customers and colleagues.
• Uphold high pet care standards and store operations.

Conocimientos

Customer service

Communication

Problem solving

Willingness to learn

Target focus

Teamwork

Flexibility

Descripción del empleo

Pets at Home Limited is seeking a Store Colleague to deliver exceptional customer care across our pet care centres. You will join a friendly team in a permanent role with contract hours, working 3–4 days per week across 7:00am–7:30pm shifts.

You will focus on creating outstanding customer experiences, supporting deliveries and stock, and building relationships with customers as part of a vibrant retail environment.