Pet Care Store Associate — Customer Champion & Growth

Home Limited; South Shields; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Attractive rates of pay

Paid holidays

Additional leave for birthdays, and a>

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work in your

Career progression

Job summary

Pets at Home in the United Kingdom is seeking a Store Colleague to be at the heart of our pet care centres, delivering brilliant customer service and helping create exceptional experiences that keep customers returning.

This permanent role with contractual hours requires flexibility to work evenings, weekends and some bank holidays, with opportunities for career progression and access to staff discounts.

Qualifications

• Customer service experience is preferred.
• Excellent communication and problem-solving abilities.
• Willingness to learn and adapt.
• Ability to work flexibly, including evenings and weekends.

Responsibilities

• Exceed customer expectations and uphold high pet care standards.
• Build strong customer relationships to enhance their experience.
• Support daily store operations and team goals.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

Pets at Home in the United Kingdom is seeking a Store Colleague to be at the heart of our pet care centres, delivering brilliant customer service and helping create exceptional experiences that keep customers returning.

This permanent role with contractual hours requires flexibility to work evenings, weekends and some bank holidays, with opportunities for career progression and access to staff discounts.