Pet Care Store Advisor – Customer Champion with Growth

Pets at Home Limited; Wokingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Attractive rates of pay

Paid holidays

Additional leave for birthdays

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work in your

Career progression

Job summary

Pets at Home Limited is seeking a Store Colleague to join our pet care centres, delivering outstanding customer service and supporting day-to-day store operations. This permanent role requires Tuesday, Thursday, Friday and Saturday availability, with shifts between 7:00 AM and 8:30 PM, offering opportunities for growth and a rewarding environment with our pet-loving community.

Join us in creating exceptional experiences for customers and their pets, with a strong emphasis on care, teamwork, and

Qualifications

• Outstanding customer service
• Strong communication skills
• Effective problem-solving
• Eagerness to learn
• Target focus
• Teamworking
• Flexibility to work shifts that may include evenings, weekends and some bank holidays

Responsibilities

• As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations.
• You'll also build strong customer relationships, enhancing their experience with us.
• We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications.

Skills

Customer service

Communication

Problem solving

Willingness to learn

Target driven

Teamwork

Flexible shifts

Job description

Pets at Home Limited is seeking a Store Colleague to join our pet care centres, delivering outstanding customer service and supporting day-to-day store operations. This permanent role requires Tuesday, Thursday, Friday and Saturday availability, with shifts between 7:00 AM and 8:30 PM, offering opportunities for growth and a rewarding environment with our pet-loving community.

Join us in creating exceptional experiences for customers and their pets, with a strong emphasis on care, teamwork, and