Part-Time Veterinary Receptionist: Client Care & Scheduling

IVC; Witham; On-site; GBP 12,000 - 13,000; Part time

Benefits offered by this job

6.6 weeks leave

Birthday off

Family-friendly policies

Wellbeing initiatives

Learning and development

Pension scheme

Discounted veterinary care

Retail discounts

Job summary

inspiring vet care is seeking a friendly, organized Receptionist for Spring Lodge Veterinary Hospital in Witham on a part-time fixed-term basis to cover maternity leave. The role focuses on delivering a welcoming client experience and supporting busy clinic operations within a veterinary setting.

You will manage appointments, handle enquiries, process payments, and maintain accurate records, working closely with clinical and non-clinical colleagues to ensure a smooth client and patient journey.

Qualifications

• Customer-facing experience
• Excellent communication and organization
• Ability to multi-task in a busy clinical environment
• Team player with a friendly manner

Responsibilities

• Greet clients in a professional, friendly way
• Answer calls promptly and manage enquiries
• Book, cancel and manage appointments
• Handle payments and insurance inquiries
• Maintain accurate client/patient records
• Process emails and daily administrative tasks
• Keep reception area stocked and presentable
• Support clinic operations and team meetings

Job description

inspiring vet care is seeking a friendly, organized Receptionist for Spring Lodge Veterinary Hospital in Witham on a part-time fixed-term basis to cover maternity leave. The role focuses on delivering a welcoming client experience and supporting busy clinic operations within a veterinary setting.

You will manage appointments, handle enquiries, process payments, and maintain accurate records, working closely with clinical and non-clinical colleagues to ensure a smooth client and patient journey.