Vet Receptionist (Part‑Time, Flexible Hours)

IVC; Witham; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

6.6 weeks’ annual leave

Pension scheme

Healthcare Cash Plan

Cycle to Work

Learning and development opportunities

Job summary

inspiring vet care is hiring a Receptionist for Spring Lodge Veterinary Hospital in Witham. This part-time, fixed-term role involves welcoming clients, handling enquiries, and supporting the smooth running of the practice across branches. You will manage appointments, payments and records while contributing to a compassionate client journey.

The position offers a busy, supportive environment with opportunities for development within the practice network.

Qualifications

• Friendly, organised and customer-focused individual
• Experience in a customer-facing role with attention to detail
• Ability to manage multiple tasks in a busy environment

Responsibilities

• Greet clients in a professional, welcoming manner
• Answer phone calls promptly and handle enquiries
• Book, cancel and manage appointments; process payments and insurance queries
• Maintain accurate client/patient records and respond to emails
• Support clinic administration and keep reception areas stocked and presentable

Skills

Excellent communication skills

Customer-facing experience

Multitasking

Team player

Job description

inspiring vet care is hiring a Receptionist for Spring Lodge Veterinary Hospital in Witham. This part-time, fixed-term role involves welcoming clients, handling enquiries, and supporting the smooth running of the practice across branches. You will manage appointments, payments and records while contributing to a compassionate client journey.

The position offers a busy, supportive environment with opportunities for development within the practice network.