Pet Care Receptionist - Part-Time, Client-Focused

VC Evidensia UK; United Kingdom; Remote; GBP 14,000 - 21,000; Part time

Benefits offered by this job

6.6 weeks annual leave + birthday off

Family-friendly policies

Learning and development opportunities

Discounted veterinary care

Cycle to Work

Job summary

Robson & Prescott Veterinary Surgeons, Morpeth Whorral Bank Hospital, is seeking an organised Receptionist to join on a part-time fixed-term basis for 10 months. You will be the first point of contact for clients, manage appointments, handle enquiries and support a positive client and patient journey across our Morpeth site and branch locations.

The role requires a friendly, customer-focused individual with experience in service roles, strong communication, and the ability to work

Qualifications

• Experience in a customer-facing role with a focus on service and attention to detail.
• Strong communication skills and a professional, welcoming manner.
• Organised approach with ability to manage multiple tasks in a busy environment.

Responsibilities

• First point of contact for clients, providing a welcoming experience.
• Manage appointments and handle enquiries to support smooth practice operations.
• Collaborate with clinical and non-clinical colleagues to ensure a positive client and patient journey.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Robson & Prescott Veterinary Surgeons, Morpeth Whorral Bank Hospital, is seeking an organised Receptionist to join on a part-time fixed-term basis for 10 months. You will be the first point of contact for clients, manage appointments, handle enquiries and support a positive client and patient journey across our Morpeth site and branch locations.

The role requires a friendly, customer-focused individual with experience in service roles, strong communication, and the ability to work