Pet Care Concierge - Saturday Veterinary Receptionist

Pets at Home Limited; Hemel Hempstead; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discounts at Vet Group

Pension

Holiday allowance

Career development

Cashbacks

Job summary

Pets at Home Limited, Hemel Hempstead Vets for Pets, is seeking a Saturday-only Veterinary Receptionist to greet clients and their pets, manage bookings, and support the clinical team. The role runs from 9am to 4.30pm on Saturdays, offering a friendly, professional front-desk presence.

You will handle payments, advise on services, and help maintain a calm, welcoming atmosphere for pets and owners alike, contributing to high customer satisfaction and repeat visits.

Qualifications

• Previous receptionist experience preferred but not essential.
• Excellent client service and communication skills.
• Computer literacy and ability to use online booking system.

Responsibilities

• Greet clients and provide guidance to ensure a welcoming visit.
• Process payments and manage future bookings confidently.
• Coordinate day-to-day routines using the online booking system.
• Support the clinical team by maintaining smooth reception operations.

Skills

Customer service

Team player

Communication

Tools

Online booking system

Job description

Pets at Home Limited, Hemel Hempstead Vets for Pets, is seeking a Saturday-only Veterinary Receptionist to greet clients and their pets, manage bookings, and support the clinical team. The role runs from 9am to 4.30pm on Saturdays, offering a friendly, professional front-desk presence.

You will handle payments, advise on services, and help maintain a calm, welcoming atmosphere for pets and owners alike, contributing to high customer satisfaction and repeat visits.