Personal Injury Case Handler

Clear IT Recruitment Ltd; Manchester; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

26 days' annual leave

Hybrid working

Medicash Health Plan

Nest pension scheme

Training and development opportunities

Annual appraisal

Job summary

Clear IT Recruitment Ltd in Manchester is seeking a Personal Injury Case Handler to join the Pre Litigation Credit Hire team. You will manage a caseload of pre litigated PI claims and handle cases via the OIC and MOJ portals.

The role demands strong client care, familiarity with credit hire cases, and ability to value medical evidence and prepare case plans. Hybrid working and ongoing training are provided.

Qualifications

• Minimum 18 months' experience in personal injury claims.
• Strong knowledge of the OIC and MOJ portals.
• Understanding of the Pre Action Protocol and Civil Procedure Rules.
• Experience reviewing and valuing medical evidence without supervision.
• Experience carrying out quantum reviews and assessments and coordinating multiple medical experts.

Responsibilities

• Manage a caseload of pre litigated personal injury claims involving credit hire.
• Handle claims through the OIC portal and MOJ portal up to £25,000.
• Supervise MOJ portal stages 1–3 and infant approvals where applicable.
• Value GP reports and prepare case plans with minimal supervision.
• Liaise with credit hire organisations and maintain professional relationships.

Skills

Personal injury claims

Customer service

Organisational skills

Interpersonal skills

Telephone skills

Fact finding

Proactive

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

My client is recruiting for a Personal Injury Case Handler to join their Pre Litigation Credit Hire team in Manchester.

Are you ready to apply? Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

This is an opportunity to join an established personal injury team, managing a caseload of pre litigated personal injury cases involving credit hire. The role would suit someone with experience handling claims through the OIC and MOJ portals who is confident managing their own caseload and providing a high standard of client care.

The Role

• Managing a caseload of pre litigated Personal Injury claims involving credit hire.
• Handling claims proceeding through the OIC portal.
• Managing claims through the MOJ portal up to a value of £25,000.
• Handling claims outside the MOJ portal up to £20,000 with supervision.
• Managing Stages 1, 2 and 3 of the MOJ portal.
• Reviewing and valuing GP reports without supervision.
• Carrying out quantum reviews and assessments and formalising case plans.
• Managing cases requiring more than one discipline of medical expert.
• Handling minor cases proceeding to Infant Approvals without supervision.
• Managing claims approaching limitation and understanding the procedures involved.
• Liaising with credit hire organisations and maintaining strong professional relationships.
• Working in accordance with the Pre Action Protocol, Civil Procedure Rules and relevant compliance requirements.

The Candidate

• Have relevant experience handling personal injury claims for at least 18 months.
• Have a strong understanding of the OIC and MOJ portals.
• Have an excellent understanding of the Pre Action Protocol.
• Have a good understanding of credit hire claims and relevant case law.
• Have experience reviewing and valuing medical evidence without supervision.
• Have experience carrying out quantum reviews and assessments without supervision.
• Have experience handling claims involving multiple medical expert disciplines.
• Have a good understanding of the Civil Procedure Rules.
• Be confident, assertive and proactive with a determination to get things done.
• Have excellent customer service, telephone and fact finding skills.
• Have strong organisational and interpersonal skills.
• Be confident using Microsoft Word, Excel and Outlook.

Benefits

• 26 days' annual leave plus bank holidays.
• Birthday day off after 1 year's service.
• Hybrid working.
• Medicash Health Plan.
• Standard NEST workplace pension scheme.
• Training and development opportunities.
• Annual appraisal.

Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly