Personal Assistant to CAMHS Heads of Service

Berkshire Healthcare NHS Foundation Trust; Reading; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare service provider in Reading is looking for a self-motivated Personal Assistant to support the Heads of Child and Adolescent Mental Health Services. The ideal candidate will have experience in administrative roles and possess strong communication skills. Responsibilities include managing calendars, coordinating meetings, and maintaining confidentiality regarding sensitive information. This position also offers flexible working opportunities and a strong commitment to work-life balance, along with various generous benefits.

Benefits

27 days’ annual leave

Generous NHS pension scheme

Excellent learning opportunities

Discounts at retailers and restaurants

Free parking across Trust sites

Qualifications

• Experience in personal assistant or senior administrative roles is required.
• Commitment to improving care for children and young people is beneficial.
• Ability to liaise effectively with all levels of staff.

Responsibilities

• Provide high-level administrative support to the Heads of Service.
• Organise electronic calendars, appointments, and office administration.
• Coordinate internal and external meetings, take minutes.
• Ensure correspondence is managed and actions are taken.

Skills

Self-motivated

Organised

Proactive

Effective communication

Confidentiality

Job description

Child and Adolescent Mental Health Services (CAMHS) are looking for a self‑motivated, organised, and proactive individual to join the team in the role of Personal Assistant to the two Heads of CAMHS.

The role would suit someone with experience in personal assistant or senior administrative roles, who is used to working in a dynamic and energetic service. Experience in a health and or social care environment and a commitment to working to improve care and support for children and young people would be of benefit. A positive and flexible approach is essential in this role. The post holder will be expected to liaise and communicate effectively with all levels of staff within the service and the wider Trust.

Berkshire Healthcare operates services for Children, Families and all age pathways across the whole of Berkshire. Services are operationally managed in 2 Portfolios: Children’s, Family and Neurodiversity Services (CFAN) and CAMHS, BEDS and LD Services.

This post works to provide high‑level administrative support to the Head of Service for CAMHS Access, Advice and Getting Help Services and the Head of Service for CAMHS Getting More Help, Targeted and Risk Support Services.

• 12 month fixed term contract (the role could also be offered as a secondment)
• Flexible working opportunities and a strong emphasis on work-life balance
• Assist Heads of Service in organising their electronic calendars, appointments, correspondence, and office administration
• Co‑ordinate internal and external meetings and take minutes as required
• Monitor processes and prioritise all incoming communication (physical and electronic), distributing correspondence for action, drafting responses, process checking and follow‑through
• Ensure Heads of Service are briefed on correspondence and action taken. Respond to or re‑direct designated emails that come in through the Heads of Service’ accounts
• Undertake a variety of administrative functions related to the recruitment and terminations of staff and ensuring accurate staff information is collated and maintained confidentially as requested by the Heads of Service
• Support Heads of Service in collating information for processing of complaints, grievances or investigations while maintaining a high level of confidentiality
• Accountable for efficient and accurate data being recorded on the Electronic Staff Records (ESR) and E‑Manager system
• Work closely with other secretaries and administrative support within the Trust
• Participate in coordinating or leading special projects that facilitate the smooth functioning of the Heads of Service offices or which support the overall performance and achievement of the Trust
• Provide high standard, effective support to the Heads of Service

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated “outstanding” by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our Values At Berkshire Healthcare Are

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work‑life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

For further details / informal visits contact:
Name: Bea Emmerson
Job title: Business Development Manager CFAA
Email address: [e-mail]
Telephone number: 07970311530