Personal Assistant (temporary x 2) – West Midlands Fire and Rescue Service

National Fire Chiefs Council Limited.; West Midlands; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible and agile working

Free on-site parking

Job summary

West Midlands Fire Service is seeking two highly organised Personal Assistants to support the Senior Leadership Team at the Service Headquarters in the West Midlands. You will manage diaries, coordinate meetings and assist with governance documentation, reports and stakeholder engagement.

The roles require discretion, strong communication, and the ability to handle multiple priorities with excellent attention to detail in a dynamic public-sector environment.

Qualifications

• Experience supporting senior leaders or executive teams.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Attention to detail and discretion with sensitive information.

Responsibilities

• Provide proactive diary and workload management for Senior Leadership Team.
• Coordinate meetings, events, visits and leadership activities.
• Manage correspondence and meeting requests for senior leaders.
• Monitor deadlines and track actions from governance boards and meetings.
• Liaise with internal and external stakeholders as a point of contact for senior leaders.
• Support preparation of reports, papers and governance documentation.
• Provide general executive and administrative support across the Senior Leadership Team.
• Assist with organisational priorities and project work as required.

Skills

Diary management

Executive support

Communication

Time management

Interpersonal skills

Discretion

Independent work

Tools

Microsoft Office

Job description

Personal Assistant (temporary x 2) – West Midlands Fire and Rescue Service

About the Role

Are you highly organised, proactive and skilled at managing competing priorities? Do you enjoy supporting senior leaders and helping teams operate effectively?

West Midlands Fire Service is seeking two motivated and professional Personal Assistants to join our Governance and Strategic Planning team. Working closely with members of the Senior Leadership Team, you will play a critical role in providing executive support, coordinating leadership activity and helping ensure important organisational priorities are delivered effectively.

This is an exciting opportunity to work at the heart of one of the country’s largest Fire and Rescue Services, supporting senior leaders through diary and workload management, governance coordination, stakeholder engagement and action tracking. Both roles require someone who can anticipate needs, maintain attention to detail and build effective working relationships across a wide range of stakeholders.

Key Responsibilities

• Provide proactive diary and workload management for members of the Senior Leadership Team.
• Coordinate meetings, events, visits and leadership activities.
• Manage correspondence, meeting requests and enquiries on behalf of senior leaders.
• Monitor deadlines, commitments and actions, ensuring priorities remain on track.
• Track actions arising from governance boards, meetings and leadership discussions.
• Liaise with internal and external stakeholders, acting as a key point of contact on behalf of senior leaders.
• Support the preparation and coordination of reports, papers and governance documentation.
• Provide general executive, administrative and organisational support across the Senior Leadership Team.
• Support a range of organisational priorities, projects and improvement activity as required.

What We’re Looking For

We are looking for candidates who can demonstrate:

• Experience supporting senior leaders or executive teams.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• The ability to manage multiple priorities and meet deadlines.
• Excellent attention to detail.
• Strong interpersonal skills and the ability to build effective relationships.
• Professionalism, discretion and the ability to handle sensitive information.
• A proactive approach with the confidence to work independently and anticipate needs.

Special Requirements

This role is based at West Midlands Fire Service Headquarters.

Whilst the role is primarily based on standard office hours, there will be occasions where flexibility is required, including travelling with, or on behalf of, Senior Leaders and attending meetings, events and engagements outside normal working hours, including evenings and weekends.

We offer a friendly working environment and benefits including:

• flexible and agile working arrangements
• free, on-site parking.

Monday 26th October 2026 12:00pm is the closing date for this job.

Contract type: Temporary (fixed term for 12 months)