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A leading company in the retail sector is seeking a Personal Assistant to support directors at their London HQ. The role involves managing complex schedules, coordinating travel, and preparing documentation. Ideal candidates will have proven experience in a fast-paced environment, strong organizational skills, and a proactive approach. Join a dynamic team focused on elevating the retail experience through innovation.
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At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Our mission- we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
Are you ready to join the Fearless?
At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our mission- we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
Are you ready to join the Fearless?
This role is based 5 days a week at our London HQ.
• Serve as the teams right hand and manage everything that the team cannot do because of their tight schedule. The PA knows the teams, wants, strengths, and weaknesses, and handles all tasks keeping this in mind
• Managing incoming memo´s, and business-related documentation, screening it, and working back with the relevant team member to ensure timely follow-ups, setting clear priorities and recommend where support is needed
• Taking lead on basic research and organisation of relevant data for internal or external use. Preparing relevant documentation for Executives
• Managing and coordinating complex diaries across multiple time zones for two stakeholders
• Coordinating frequent and often last minute international and national travel, producing VISA and entry documentation and processing expenses as required
• Arranging and preparing for meetings and conferences, including editing presentations, detailed agendas and IT set up as required
• Accurately recording minutes from meetings, distributing through the organisation, and guiding follow-ups
• Using various software including Word, Excel, Powerpoint, and other databases. Knowledge of design softwear including Canva and Monday.com would be advantageous
• Proven and demonstrated experience as an EA or PA within a fast-paced environment
• A high degree of organisational skills, a multi-tasker with excellent attention to detail and an ability to plan and prioritise changing workloads
• Brings a high level of flexibility and can swiftly adapt to different working styles and business situations.
• Strong business sense when arrangements and plans need to pivot, and act quickly to make sure alternative solutions are in place.
• Absolute discretion and trustworthy with confidential information, the strictest respect for confidentiality over any information exposed
• A highly proactive approach, the perception to instigate improvements and initiative to follow through
• Very tech savvy and fully conversant with Microsoft office and the in-house packages and procedures
• Experience working with budgeting and raising of purchase orders.
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
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