Virtual Personal Assistant

TN United Kingdom; London; Remote; GBP 30,000 - 50,000; Full time

Job summary

Join a fast-growing online e-commerce company specializing in womenswear as an Executive Virtual Assistant. This role offers the opportunity to provide comprehensive support to the CEO, enhancing productivity and streamlining operations in the dynamic online retail industry. You will manage calendars, coordinate order fulfillment, and assist with marketing initiatives while analyzing data to drive strategic decisions. If you are tech-savvy, organized, and proactive, this is your chance to thrive in a collaborative and innovative environment that values your contributions.

Qualifications

• Prior experience as an executive or virtual assistant, preferably in e-commerce.
• Strong written and verbal communication skills.

Responsibilities

• Manage CEO's calendar, appointments, and meetings efficiently.
• Monitor and respond to emails on behalf of the CEO.

Skills

Executive Assistance

Communication Skills

Organization

Tech-savviness

Analytical Skills

Time Management

Adaptability

Tools

E-commerce Platforms

Social Media Management Tools

Productivity Software

Job description

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YAGI WRLD is a fast-growing online e-commerce company specializing in womenswear.

We are seeking an Executive Virtual Assistant to provide comprehensive remote administrative and organizational support to the CEO of our e-commerce clothing company. The role involves streamlining workflow, enhancing productivity, and ensuring smooth operations in the dynamic online retail industry.

Responsibilities

1. Calendar management: Efficiently handle scheduling, appointments, and meetings, considering time zones and urgent matters related to the e-commerce business.
2. Email and correspondence: Monitor and respond to emails on the CEO’s behalf, addressing customer inquiries, partnership opportunities, and internal communications.
3. Order fulfilment coordination: Collaborate with the operations team to ensure timely order processing, shipment, and customer satisfaction.
4. Inventory management: Assist in monitoring inventory levels, coordinating restocking efforts, and updating the CEO on popular or out-of-stock items.
5. Marketing support: Coordinate marketing initiatives, including promotions, campaigns, and collaborations, to drive online sales and brand awareness.
6. Data analysis: Collect and analyze sales data, customer feedback, and market trends to provide valuable insights for strategic decision-making.
7. Social media management: Help manage the CEO’s social media presence, including content creation, scheduling, and engagement with customers and influencers.
8. Business development research: Conduct research on potential partnerships, market expansion opportunities, and industry trends to support the CEO’s growth strategies.
9. Miscellaneous support: Provide general administrative assistance, including expense tracking, document preparation, and other ad-hoc tasks as required.

Requirements

• Experience: Prior experience as an executive or virtual assistant, preferably in the e-commerce or fashion industry.
• Communication: Strong written and verbal communication skills, with familiarity with online customer service best practices.
• Organization: Exceptional multitasking and prioritization abilities, understanding the time-sensitive nature of e-commerce operations.
• Tech-savviness: Proficiency in e-commerce platforms, social media management tools, and productivity software.
• Professionalism: Discretion and integrity in handling confidential information, including customer data and business strategies.
• Analytical skills: Ability to analyze sales data and market trends to provide actionable insights.
• Proactive mindset: Resourcefulness, a problem-solving approach, and anticipation of needs and challenges in the online clothing industry.
• Time management: Ability to work efficiently in a remote setting, meeting deadlines and managing multiple responsibilities.
• Adaptability: Flexibility to adapt to the fast-paced and evolving nature of the e-commerce clothing business.

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