Personal Assistant

Routes To Work South; Glasgow; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Routes To Work South in Glasgow is seeking a Personal Assistant on a 1-year contract with hybrid working (3 days from home) at £17.09 per hour. The role supports a public sector directorate and involves diary management, email oversight, and administrative duties from Glasgow.

The successful candidate will aid learning and development activities, handle ministerial replies and FOI requests, and assist with ad hoc projects as directed.

Qualifications

• Problem solving skills.
• Computer literate with solid IT abilities.
• Adaptable and resilient in a changing environment.
• Excellent organisation and communication skills.
• Keen eye to detail and accuracy.
• All round multi-tasking skills.

Responsibilities

• Proactively manage the Director’s diary, including scheduling, travel and papers, coordinating with CEO and senior teams.
• Oversee the Director’s email flow, manage inboxes, coordinate responses, and ensure urgent queries meet deadlines.
• Support directorate performance and development activities, including learning and development tasks.
• Provide admin support for directorate communications, ministerial replies, PQs and FOI requests.
• Assist with corporate information calls, business plan updates, risk register data, and related records.
• Contribute to Directorate Business Support Team improvements and common processes.

Skills

Problem solving

Computer literate

Adaptable

Excellent organisation

Communication skills

Attention to detail

Multi-tasking

Job description

Job Specifics

• Reference No: CD483
• Location: Glasgow (this role is hybrid working from home 3 days per week)
• Hours: Full Time
• Salary: £17.09
• Closing Date: Friday 23rd October 2026
• Why you should apply for this role: Work, life, balance

Job Overview

We are currently recruiting for a Personal Assistant working with a public sector organisation in Glasgow for a 1-year contract on a rate of £17.09.

Main Duties & Responsibilities

Key Tasks

• Proactively manage diaries to ensure that the Director’s time is managed in a planned and thoughtful way. This includes organising logistical arrangements, travel and preparing papers as well as ensuring regular contact with the CEO, senior management team, directorate colleagues, and stakeholders ensuring that contact is prioritised so that time is appropriately allocated to priorities at any point and the longer-term focus is maintained.
• Ensure the smooth and efficient flow of emails from the Director’s inbox. Specific mailbox management include: handling directly; co-ordinating responses from unit heads and team leaders as required; and, ensuring urgent queries are dealt with and deadlines met.
• Support overall directorate performance, this may be a combination of the tasks below dependant on which directorate the successful candidates are appointed to:
• Provide administrative support with local learning and development activities.
• Ensure support for officials answering directorate correspondence, ministerial and Chief Executive replies, PQs and FOI requests.
• Local support in relation to calls for corporate information, business plan updates, risk register information.
• Contribute to the effective running of the Directorate Business Support Team. including advising on, and implementing, improvements to Directorate business processes (e.g. inbox handling, management team and common processes such as travel, stationary etc).
• Maintain Nexus files for the Director.
• To cover Business Manger duties when they are on leave.
• Set agenda, attend and take note of Directorate Management Team meetings.
• Deal with ad hoc projects / work to be taken forward at both Directorate level and at the Director behest.

Employer Expectations Skills/Knowledge/Experience

• Problem solving skills.
• Computer literate.
• Adaptable.
• Excellent organisation and communication skills.
• Keen eye to detail.
• All round multi-tasking skills.

Qualifications/Tickets/Licences Required

• Disclosure required or be prepared to apply for one.