Personal Assistant

Bron Afon; Cwmbran; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

23 days annual leave

Pension scheme

Learning and development

Health plan

Mental health support

Maternity/paternity pay

Employee discounts

Occupational health

Free parking

Job summary

Bron Afon is seeking a highly organised Personal Assistant to support the Executive Director and Senior Leadership Group on a maternity cover FTC. This role is 37 hours per week with a starting salary of £26,276 per annum.

The post goes beyond a traditional PA, acting as a trusted partner to ensure senior leaders can focus on strategic priorities by expertly managing diaries, communications, meetings and information across the organisation.

Qualifications

• Experience supporting senior managers or leadership teams in a professional office.
• Strong diary and inbox management skills.
• Experience coordinating meetings, preparing agendas and papers, taking minutes and tracking actions.
• Experience building effective relationships with internal and external stakeholders.
• Experience handling confidential information appropriately.

Responsibilities

• Manage complex diaries and schedules across multiple calendars.
• Gatekeeper, prioritise requests and escalate issues where appropriate.
• Manage busy inboxes and actions.
• Coordinate meetings end-to-end: agendas, papers, logistics, minutes, follow-ups.
• Prepare reports, presentations and briefing papers.
• Support travel, events and accommodation.
• Build relationships with colleagues and external partners.
• Handle confidential information with discretion.
• Maintain digital filing with SharePoint and OneDrive.
• Support recruitment and people processes for senior roles.
• Provide cover to PA team when required.
• Anticipate leadership needs and resolve issues.

Skills

Diary management

Inbox management

Meetings coordination

Stakeholder management

Confidentiality

MS Office suite

Communication skills

Tools

SharePoint

OneDrive

Job description

Personal Assistant- Maternity Cover FTC

• Full time (37 hours per week)
• Starting salary will be £26,276 per annum
• Expected date of interviews - W/C 12th October

Join Us and Make an Impact

We're looking for a highly organised, proactive and adaptable Personal Assistant to provide exceptional support to an Executive Director and members of our Senior Leadership Group (SLG).

This is far more than a traditional PA role. You'll be a trusted partner, ensuring senior leaders can focus on delivering strategic priorities by expertly managing diaries, communications, meetings, information and relationships across the organisation.

Working as part of a collaborative PA team, you'll help deliver a seamless, high-quality service that reflects our commitment to customer excellence, continuous improvement and professional stakeholder management.

What You'll Be Doing

As a key member of the team, you'll:

• Manage complex diaries and schedules across multiple calendars
• Act as a trusted gatekeeper, prioritising requests and escalating issues where appropriate
• Manage busy inboxes, ensuring communications and actions are dealt with efficiently
• Coordinate meetings from start to finish, including agendas, papers, logistics, minute taking and follow-up actions
• Prepare reports, presentations and briefing papers
• Support travel, event and accommodation arrangements
• Build strong working relationships with colleagues, external partners and stakeholders
• Handle confidential and sensitive information with discretion and professionalism
• Maintain effective digital filing and document management systems using platforms such as SharePoint and OneDrive
• Support recruitment and people processes relating to senior roles
• Work flexibly across the PA team, providing cover and support to colleagues when required
• Anticipate leadership team needs and proactively resolve issues before they arise

What We're Looking For

You’ll be someone who thrives in a fast-paced environment and enjoys enabling others to succeed.

Essential Experience

• Experience working in a professional office environment supporting senior managers or leadership teams
• Strong diary and inbox management skills
• Experience coordinating meetings, preparing agendas and papers, taking minutes and tracking actions
• Experience building effective relationships with internal and external stakeholders
• Experience handling confidential information appropriately

Essential Skills & Knowledge

• Excellent organisational and time management skills
• Strong written and verbal communication skills
• Ability to prioritise competing demands and meet deadlines
• Confidence using Microsoft Office applications
• Understanding of confidentiality, data protection and information governance principles
• Ability to work independently and collaboratively as part of a team
• Proactive approach with the ability to anticipate needs and take initiative

Desirable

• Experience using digital office systems and management platforms such as One Advanced
• Experience arranging travel, accommodation and events
• Experience using SharePoint and OneDrive

Person Specification

• Person Specification
• Qualifications,knowledgeand understanding
• Digital approach including packages such as One Advanced(ideally but not essential)and MS Office
• Meeting management
• Stakeholder relationship and management
• Understanding of data protection, cybersecurityand data retention
• Event co-ordination, travel management
• Company confidentiality and legal frameworks
• Experience
• Working in an office environment with hierarchical structures
• Meeting management including note taking, agendas, paperwork preparation and distribution, relationship management with attendees and stakeholders
• Diary Management *
• Inbox management *
• Relationship building across an organisation and external stakeholders particularly in relation toanticipatingneeds within the organisation
• Skills and attributes
• Willing to learn and adapt to Bron Afon working practices
• Willing to learn digital tools and methods and adapt to changing technology
• Ability to work closely andinterchangably within a team
• Ability to anticipate SMT and SLG needs and follow throughto completion
• Highly organised
• Self motivated
• Prioritise time and meet deadlines
• Ability to work on own and as part of a team
• Personal Qualities
• Committed toconfidentialityand handling sensitive information with discretion
• Additional Requirements
• Will need to be able to travel as part of the job,in a timely manner.

Work4 pilot

We are currently running a pilot of working a 4-day week (4DW). This is extended until end of October 2026. The pilot will then be reviewed by our board, before making a decision to extend or be made permanent.

Employee benefits:

People are our greatest asset at Bron Afon Community Housing, so we reward our colleagues with a fantastic benefits package:

• 23 days annual leave entitlement (exclusive of bank holidays)
• Social Housing Pension Scheme where Bron Afon will contribute 12% from day 1 of your employment
• Learning and Development investment to your career here at Bron Afon
• Health cash plan with Simply Health
• 24/7 free mental health support24/7 free access to an online GP service
• Enhanced Maternity/Paternity/Adoption pay
• Employee discount platform with access to retail, hospitality, days out, etc
• Occupational Health service
• And FREE PARKING!