HR Assistant

Poole Bay Holdings Ltd; Poole; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday per year (plus service

Health & wellbeing allowance £200/year

Free parking

Training and development support

Job summary

Poole Bay Holdings Ltd invites applications for an HR Assistant to support the HR Generalist and contribute to the employee lifecycle. The role offers hybrid working after training, with 37.5 hours weekly and a 9–5 schedule, alongside payroll, HRIS updates, and recruitment tasks.

Key duties include maintaining records, processing HR documents, and assisting with onboarding and data reporting, while liaising with managers, staff, and suppliers. CIPD Level 3 or equivalent HR experience is required.

Qualifications

• CIPD Level 3 or above or equivalent HR administration experience [Essential]
• Experience in HR and recruitment administration [Essential]
• Knowledge of GDPR and confidentiality in HR [Essential]
• Experience using HR systems and ATS [Essential]
• UK right to work checks knowledge [Essential]

Responsibilities

• Maintain accurate employee records and HR systems.
• Assist with payroll data and HR-related queries.
• Coordinate recruitment and onboarding processes.
• Prepare employment letters and onboarding documents.
• Support HR projects and reporting.
• Handle confidential information with discretion.

Skills

Attention to detail

Interpersonal skills

Time management

MS Office (Excel)

Independent work

Adaptability

Education

CIPD Level 3 or above

Equivalent HR administration experience

Tools

HiBob (HRIS)

Pinpoint (ATS)

Job description

HR Assistant

Application Deadline: 30 October 2026

Department: Human Resources

Employment Type: Full Time

Location: Fleets Corner Business Park

Reporting To: HR Generalist

Compensation: £26,500 - £30,000 / year

Description

Location: Poole, Dorset (hybrid working from home after successful training)

Hours: 37.5 per week

Working pattern: Monday - Friday 9:00 until 17:00

Main Purpose

The HR Assistant will support the HR Generalist in delivering a high-quality HR service across the employee lifecycle, contributing to the implementation of the HR strategy, operational excellence, and legal compliance.

The role will provide HR and recruitment support, whilst driving efficiency through the effective use and continuous development of HR systems and processes. The role holder will be liaising with the Board of Directors, line managers, employees, external recruitment agencies and job applicants.

Duties and Responsibilities

HR Administration

• Maintaining accurate and up-to-date employee records.
• Managing HR systems/databases and ensuring data accuracy.
• Preparing HR letters and documents (e.g. employment confirmations, changes to terms).
• Supporting with payroll data collation where required (e.g. working hours, absences, new starters/leavers).
• Assisting with HR-related queries from employees when required.
• Monitoring our HR Helpdesk ticketing system and responding to queries where possible.
• Generating and manipulating reports on HR metrics to support the HR Generalist or other departments as and when required.
• Supporting employee relations cases and, where required, taking notes in meetings.
• Handling administration for all stages of the employee lifecycle, from starters to leavers.

Recruitment and Onboarding

• Ensure the internal recruitment process is followed.
• Supporting the development of key documents and processes such as job descriptions, person specifications, job advertisements and placing of adverts on internal and external job boards.
• Liaising and coordinating with external recruitment agencies when required.
• Responding to queries from managers, potential applicants and new starters inside and outside of the applicant tracking system.
• Supporting the interview process, including scheduling interviews in Pinpoint and coordinating with hiring managers.
• Undertaking all pre-employment checks against agreed standards including carrying out UK right to work checks.
• Ensuring recruitment processes are compliant with internal policies and legal requirements.
• Coordinating new hire onboarding (e.g. collecting documents, setting up accounts, scheduling inductions).
• Maintaining contact with new hires throughout the onboarding process.
• Creating and maintaining employee files.
• Adding all new starters to required internal systems, ensuring all data is input accurately.
• Preparing offer letters and employment contracts.

General Support

• Assisting with training coordination and maintaining training records.
• Maintaining confidentiality and handling sensitive information appropriately.
• Drafting letters and other documentation, as required by the HR Generalist.
• Supporting the offboarding process including final documentation and closing accounts.
• Assisting with and carrying out HR projects including various audits.
• Undertake the full range of general administrative duties, including scanning, filing and photocopying.
• Contributing to HR initiatives aimed at improving employee engagement and communication.
• Any other duties as reasonably required within the scope of this role.

Person Specification

Qualifications

• CIPD Level 3 or above or equivalent HR administration experience [Essential]

Skills

• Accurate and quick HR and recruitment admin skills with excellent attention to detail. [Essential]
• Interpersonal skills and ability to foster strong working relationships, both internally and with third parties. [Essential]
• The ability to effectively handle a busy and varied workload, meet tight deadlines and prioritise effectively. [Essential]
• Adaptability and the willingness to be flexible in a dynamic working environment.
• High level of IT proficiency, including MS Office (inc. Excel). [Essential]
• Strategic, pro-active, and able to work independently on own initiative, making recommendations for change, where appropriate. [Essential]
• Ability to gather, manipulate and analyse data in order to inform decisions. [Desirable]

Knowledge

• Knowledge of basic employment law framework that underpins recruitment, onboarding and generalist HR procedures and processes. [Essential]
• Basic understanding of GDPR and equal opportunities. [Essential]
• Strong understanding of confidentiality especially in the context of employee and candidate data. [Essential]
• Strong understanding of HR administrative processes (e.g onboarding, contracts, background checking). [Essential]
• Knowledge of fairer recruitment processes. [Essential]
• Clear understanding of UK right to work requirements. [Essential]
• Knowledge of HiBob (HRIS) or Pinpoint (ATS). [Desirable]

Experience

• Experience of working in a HR or recruitment team. [Essential]
• Experience of using HR systems. [Essential]
• Experience of using applicant tracking systems. [Desirable]
• Experience of completing UK right to work checks. [Desirable]

Benefits

• Hybrid working (up to 2 days working from home after successful training)
• 25 days holiday per annum (including Christmas closure) rising to 26 days after 5 years and 27 days after 10 years, plus bank holidays (pro‑rated for part‑time staff)
• £200 per annum for health and wellbeing activity / gym membership (after 1 year of service)
• Voucher awards for ideas
• Quarterly prize draw (after 1 years service)
• Social committee organising departmental events and activities
• Summer BBQ and/or Christmas party for whole company and partners
• Free parking
• Modern offices with kitchen and break facilities
• Community / Charity day with line manager approval after successful probation
• Opportunity to get involved with events and initiatives to support local charities
• 1 piece of PBH branded merchandise as a welcome / thank you for being part of the PBH team!
• 10% discount at a local independent gym
• Ongoing support, development and training in line with needs of the role and business.
• Financial support to cover cost of specialist eyesight tests for DSE users & glasses for DSE use (including frames that cost up to £50)
• Auto-enrolment for eligible staff - 8% Pension with NowPensions – (3% Employer & 5% Employee on qualifying earnings)