Permanent Guest Services Associate – Front Desk & Breakfast

Whitbread PLC; United Kingdom; Remote; GBP 11,000 - 19,000; Full time

Benefits offered by this job

Permanent contract

Training & support

Benefits card

Pension plan

Job summary

Premier Inn in Edinburgh (South Queensferry) is seeking a Ground Floor Team Member. You’ll welcome guests, help them check in, serve breakfast or dinner, and keep public areas looking welcoming.

No hotel experience needed; friendly, calm under pressure, and willing to work evenings and weekends. This permanent, full-time role offers a guaranteed 30 hours per week and a salary of up to £13.56 per hour with full training and Whitbread benefits.

Qualifications

• No hotel experience required.
• Friendly and helpful; ability to stay calm when busy.
• Willing to work evenings and weekends.

Responsibilities

• Welcome guests and help them check in.
• Serve breakfast or evening meals.
• Answer questions and solve problems.
• Keep reception, restaurant and public areas clean and welcoming.
• Support teammates when busy.
• Ensure guests feel looked after from arrival to departure.

Job description

Premier Inn in Edinburgh (South Queensferry) is seeking a Ground Floor Team Member. You’ll welcome guests, help them check in, serve breakfast or dinner, and keep public areas looking welcoming.

No hotel experience needed; friendly, calm under pressure, and willing to work evenings and weekends. This permanent, full-time role offers a guaranteed 30 hours per week and a salary of up to £13.56 per hour with full training and Whitbread benefits.