Permanent Guest Experience Team Member – Front Desk & Dining

Whitbread; Inverness; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Whitbread's Inverness Premier Inn is hiring a Ground Floor Team Member to welcome guests, help with check-in, and serve breakfast or dinner. You’ll be part of a busy frontline team, working up to 35 hours per week at Millburn Road, Inverness IV2 3QX, with pay up to £13.06 per hour.

No hotel experience is required; if you’re friendly, calm under pressure, and enjoy helping people, we’ll teach you the rest. The role offers permanent employment, full training, and benefits from the Whitbread

Qualifications

• No hotel experience required.
• Friendly and helpful attitude.
• Able to stay calm in busy periods.

Responsibilities

• Greet guests and assist with check-in.
• Serve breakfast or dinner to guests.
• Answer questions and resolve guest issues.
• Keep reception, restaurant and public areas clean and inviting.
• Support teammates and keep the hotel running smoothly.

Skills

Guest service

Hospitality

Communication

Teamwork

Job description

Whitbread's Inverness Premier Inn is hiring a Ground Floor Team Member to welcome guests, help with check-in, and serve breakfast or dinner. You’ll be part of a busy frontline team, working up to 35 hours per week at Millburn Road, Inverness IV2 3QX, with pay up to £13.06 per hour.

No hotel experience is required; if you’re friendly, calm under pressure, and enjoy helping people, we’ll teach you the rest. The role offers permanent employment, full training, and benefits from the Whitbread