Guest Experience Host: Front Desk & Breakfast Service

Whitbread; Glasgow; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Permanent contract (we don't do zero‑h

Full training and support from day one

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Whitbread’s Premier Inn in Glasgow (Braehead) is hiring a Ground Floor Team Member on a fixed-term contract ending 30 November 2026. The role is 20 hours per week, with pay up to £13.06 per hour. You’ll welcome guests, check them in, serve breakfast or dinner, answer questions and ensure the hotel runs smoothly.

Shifts include evenings and weekends. No hotel experience required; friendly, customer-focused people who stay calm under pressure will learn the rest.

Qualifications

• Friendly, enjoy helping people and staying calm when busy.
• No prior hotel experience required; ability to learn quickly.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Keep reception, restaurant and public areas looking their best
• Support teammates across the hotel when busy
• Make guests feel looked after from arrival to departure

Skills

Guest service

Check-in

Food service

Teamwork

Multitasking

Problem-solving

Job description

Whitbread’s Premier Inn in Glasgow (Braehead) is hiring a Ground Floor Team Member on a fixed-term contract ending 30 November 2026. The role is 20 hours per week, with pay up to £13.06 per hour. You’ll welcome guests, check them in, serve breakfast or dinner, answer questions and ensure the hotel runs smoothly.

Shifts include evenings and weekends. No hotel experience required; friendly, customer-focused people who stay calm under pressure will learn the rest.