Peripatetic Administration Assistant

Herefordshire and Worcestershire Health and Care NHS Trust; Park Central; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

27 days leave + bank holidays

Generous NHS pension

Flexible working opportunities

Maternity, paternity, adoption support

Staff networks and wellbeing

Job summary

Herefordshire and Worcestershire Health and Care NHS Trust is seeking a Peripatetic Administrative Assistant/Ward Clerk. The role is based primarily at Bromsgrove Princess of Wales Community Hospital with duties across Worcestershire as needed.

The post requires abilities in patient administration, reception tasks, and handling communications, while prioritising tasks in a busy environment. The candidate will support ward staff, admit/discharge patients, update the EPR, book appointments and

Qualifications

• Significant, relevant experience in administration/secretarial roles.
• Excellent organisational and communication skills.
• Working knowledge of standard office procedures and Microsoft Office.

Responsibilities

• Admitting and discharging patients.
• Maintaining accurate patient records and updating EPR systems.
• Booking appointments and patient transport.
• Scanning and processing documents.
• General administrative and reception support across multiple sites.

Skills

Administrative experience

Communication skills

Organisation

Education

Level 2 Business Admin/Equivalent

Tools

Microsoft Office

Job description

Herefordshire and Worcestershire Health and Care NHS Trust

Peripatetic Administration Assistant

The closing date is 23 November 2026

An exciting opportunity has arisen to recruit a Peripatetic Administrative Assistant/Ward Clerk, based primarily at Bromsgrove Princess of Wales Community Hospital, with the requirement to support community hospitals across Worcestershire as needed.

We are looking for an enthusiastic, compassionate and motivated individual to join our Administration Team.

You should have significant, relevant experience with excellent organisational and communication skills along with knowledge of office procedures and a working knowledge of Microsoft Office. Key responsibilities include supporting the ward staff, admitting and discharging patients, updating the patient EPR and systems, booking appointments and transport, greeting visitors to the hospital, scanning, answering and dealing with phone calls or directing callers to the correct area and/or taking messages.

Your will be expected to prioritise tasks as well as use your initiative and organise your own time.

This is a very rewarding but also very busy role and would suit someone who can stay calm under pressure in challenging situations, whilst carrying out a variety of tasks as no two days will be the same.

Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.

Main duties of the job

Duties include

Admitting and discharging patients

Maintaining accurate patient records, updating Trust electronic patient record (EPR) systems

• Booking appointments and patient transport


• Scanning and processing documentation


• Supporting clinical staff, patients and visitors


• General administrative and reception support

This is a varied role where no two days are the same, and you will be working across a range of administrative functions.

Your base will be Bromsgrove Community Hospital; however, this post is designed to support admin teams at all Worcestershire Community Hospitals providing cover for annual leave, sickness and other service needs. You will be required to travel and work at any of the hospitals, sometimes at short notice.

Not all hospital sites are easily accessible by public transport.. Travel expenses above your normal commute will be reimbursed in accordance with Trust policy.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service


• Generous NHS pension and enhanced pay when you work unsocial hours


• Flexible and agile working opportunities


• Great maternity, paternity, and adoption support


• Wide range of supportive staff networks


• Health and wellbeing opportunities

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust

Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Qualifications

• Level 2 qualification (e.g. GCSE Grade 4-9/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject OR Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post

Experience

• Recent, relevant experience in an Administrative/Secretarial/ Reception Role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

£25,272 a yearpro rata per annum (£12.92 per hour)