Peripatetic Administration Assistant

Herefordshire and Worcestershire Health and Care NHS Trust; Bromsgrove; Presencial; GBP 22.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave

NHS pension

Flexible working

Maternity/paternity/adoption support

Staff networks

Health and wellbeing opportunities

Descripción de la vacante

Herefordshire and Worcestershire Health and Care NHS Trust is recruiting a Peripatetic Administrative Assistant/Ward Clerk based primarily at Bromsgrove Princess of Wales Community Hospital, with duties across Worcestershire community hospitals as needed. You will admit and discharge patients, maintain records, and manage EPR updates, appointments, and transport, while greeting visitors.

The role requires excellent organisation and communication skills, a positive approach, and willingness to

Formación

• Significant, relevant administrative experience with excellent organisational and communication skills.
• Working knowledge of Microsoft Office and office procedures.
• Ability to support ward staff, admit/discharge patients and update patient records.

Responsabilidades

• Booking appointments and patient transport.
• Scanning and processing documentation.
• Supporting clinical staff, patients and visitors.
• General administrative and reception support.
• Admitting and discharging patients, updating patient EPR systems.

Conocimientos

Organisational skills

Communication skills

Customer service

Microsoft Office

Herramientas

EPR systems

Microsoft Office

Descripción del empleo

An exciting opportunity has arisen to recruit a Peripatetic Administrative Assistant/Ward Clerk, based primarily at Bromsgrove Princess of Wales Community Hospital, with the requirement to support community hospitals across Worcestershire as needed., Duties include Admitting and discharging patients Maintaining accurate patient records, updating Trust electronic patient record (EPR) systems

• Booking appointments and patient transport
• Scanning and processing documentation
• Supporting clinical staff, patients and visitors
• General administrative and reception support

This is a varied role where no two days are the same, and you will be working across a range of administrative functions. Your base will be Bromsgrove Community Hospital; however, this post is designed to support admin teams at all Worcestershire Community Hospitals providing cover for annual leave, sickness and other service needs. You will be required to travel and work at any of the hospitals, sometimes at short notice. Not all hospital sites are easily accessible by public transport.. Travel expenses above your normal commute will be reimbursed in accordance with Trust policy.

We are looking for an enthusiastic, compassionate and motivated individual to join our Administration Team. You should have significant, relevant experience with excellent organisational and communication skills along with knowledge of office procedures and a working knowledge of Microsoft Office. Key responsibilities include supporting the ward staff, admitting and discharging patients, updating the patient EPR and systems, booking appointments and transport, greeting visitors to the hospital, scanning, answering and dealing with phone calls or directing callers to the correct area and/or taking messages. Your will be expected to prioritise tasks as well as use your initiative and organise your own time. This is a very rewarding but also very busy role and would suit someone who can stay calm under pressure in challenging situations, whilst carrying out a variety of tasks as no two days will be the same.

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities