Admin Support

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave

Learning & development opportunities

Salary sacrifice schemes

NHS discounts

Job summary

Coventry and Warwickshire Partnership NHS Trust is seeking an Admin Support to join the Children & Young People’s Mental Health Team. The role focuses on delivering essential administrative services across clinical and non-clinical teams, maintaining confidential records and supporting efficient day-to-day operations.

You will supervise Band 2 admin/reception staff, manage workloads, and handle word processing, minutes, reports, and correspondence.

Qualifications

• GCSE English and Maths at grade 4-9 (or equivalent).
• QCF Business Administration Level 2 (or equivalent).
• Proficient in MS Office and able to use Trust IT systems.

Responsibilities

• Build effective working relationships with clinical and admin teams.
• Manage day-to-day workload of Band 2 Admin Support/Reception staff.
• Provide administrative service across services (word-processing, drafting notes, letters, reports).
• Undertake general office duties (filing, photocopying, mail).
• Maintain robust, secure filing system accessible to staff.
• Maintain spreadsheets and databases; produce regular information reports.
• Organise team meetings/events; book rooms; take notes; circulate minutes.
• Procurement – order stationery, and stock.
• Be flexible to cover reception and work at other bases during cross-cover arrangements.

Skills

Excellent communication / customerCare

Advanced keyboard / IT skills

Time management

Prioritisation & workload management

Supervisory experience

Organisation & multitasking

Reception / office procedures

Note taking / transcription

Data entry / information systems

Problem solving

Education

GCSE English & Maths

QCF Business Administration Level 2

Tools

Microsoft Office

Trust IT systems

Job description

Coventry and Warwickshire Partnership Trust

Admin Support

The closing date is 13 November 2026

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service?

We are looking for a highly organised Admin Support to join our Children & Young People's Mental Health Team (previously known as CAMHS) to provide vital administrative support to our clinical teams.

We are looking to recruit to two posts, one based in Coventry and the other based in Saltisford, Warwick with occasional cross-cover to support staff in other locations.

We are a team committed to excellence, respect, and integrity. As a key member of a wider administrative team working collaboratively, you will help ensure smooth day-to-day working, offering support to both clinical and administrative colleagues, and upholding confidentiality in the consistent delivery of high-quality patient care.

Main duties of the job

Work effectively as a team member

Supervise the day-to-day workload of the Band 2 Admin Support/Reception Staff

Provide an administrative service across all services in the building, including: word-processing, drafting and producing, for example, meeting notes, reports, letters and business documents from either audio or copy sources

Undertake general office duties as required, including filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail

Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff

Maintain spreadsheets and databases, including the production of regular information reports

Be responsible for organising team meetings/events as required, including room bookings, taking accurate notes, transcription and circulation as appropriate.

Procurement - order stationery, clinical supplies and equipment stock

Use own initiative to meet tight deadlines

Provide flexible administrative and clerical cover as required, including reception. This might also occasionally involve working at another base during cross cover arrangements.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

Generous annual leave entitlement which increases during your time with us

Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more

Salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more

Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes

Wellbeing support, including an in-house counselling service, external helpline and more

Staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Job responsibilities

The successful candidate must be able to build effective working relationships, with a professional, confident and mature attitude. We are seeking a team player, who is resilient, approachable and accessible, with a 'can do' flexible approach to work and positive approach to change to support service developments.

The successful candidate will be required to have good standard of English in order to format letters/documents, be experienced in minute/note taking with accurate data inputting skills. You will be expected to manage and prioritise your own workload.

Applicants will need to be computer literate with an excellent working knowledge of Microsoft packages.

This is an excellent career development opportunity for a self‑motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Work effectively as a team member Supervise the day to day workload of the Band 2 Admin Support/Reception staff Provide an administrative service across all services in the building including: word-processing, drafting and producing for example meeting notes, reports, letters and business documents from either audio or copy sources Undertake general office duties as required including filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff Maintain spread sheets and databases including the production of regular information reports Be responsible for organising team meetings/events as required, including room bookings, taking accurate notes, transcription and circulation as appropriate. Procurement - order stationery, clinical supplies and equipment stock Use own initiative to meet tight deadlines Provide flexible administrative and clerical cover as required, including reception. This might also occasionally involve working at another base during cross-cover arrangements.

Qualifications

• Good General Education (eg. GCSE English and Maths 4-9)
• QCF Business Administration Level 2 (or equivolent)

Knowledge & Skills

• Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
• Advanced keyboard / IT skills Including audio typing
• Ability to manage and prioritise own and other's workload and use own initiative
• Understanding of working in a supervisory role
• Good organisation skills and ability to multitask
• Good knowledge and understanding of reception / office procedures
• Ability to take and transcribe notes of meetings in a timely manner
• Ability to maintain relevant recording and information systems
• Ability to problem solve

Experience

• Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
• Experience of using Trust IT systems
• Experience of working in a busy office / customer care environment
• Experience of working in Healthcare

Personal Attributes

• Work effectively and flexibly as part of a team to meet the needs of the services
• Confident in dealing with people at all levels

Other

• Ability to travel to multiple sites
• Ability to work from home where applicable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Coventry and Warwickshire Partnership Trust

£25,760 to £27,476 a yearper annum pro rata