Senior Administrative assistant- Adult community therapy - Band 3

Lincolnshire Community Health Service NHS Trust; Wollaton; Vor Ort; GBP 26.000 - 27.000; Vollzeit

Zusammenfassung

Lincolnshire Community Health Service NHS Trust is seeking a Senior Administrative Assistant to support the Adult Community Therapy team and clinical leads. The role is fixed-term for 6 months within Lincolnshire, with a negotiable base.

It involves administrative support, managing referrals, and coordinating meetings and rotas. The successful candidate will communicate across levels, handle minutes, prepare reports, and help develop new ways of working with guidance from the leadership team.

Qualifikationen

• A Level / NVQ Level 3 in Business Administration or equivalent.
• Evidence of ongoing continuing professional development.
• ICT functional skills or equivalent.
• European Computer Driving Licence or equivalent (ECDL).
• NCFE Level 2 Customer Service or equivalent.
• CLAIT.

Aufgaben

• This role will primarily be administrative in nature but will also encompass some service development and an analytical aspect to it.
• The role is evolving and may change but full support will be provided by peers, wider staffing group and the leadership team.
• You will become a valued member of the team within a Trust which wants to develop and encourage its staff.
• Wider job details can be obtained from the attached job description

Kenntnisse

Excellent communication skills

Attention to detail

Organisational skills

Teamwork and autonomy

Ability to work under pressure

Ausbildung

A Level / NVQ Level 3 in Business Administration or equivalent

European Computer Driving Licence or equivalent (ECDL)

NCFE Level 2 Customer Service or equivalent

CLAIT

Tools

Excel

Word

Outlook

SystmOne

Jobbeschreibung

Lincolnshire Community Health Service NHS Trust

Senior Administrative assistant- Adult community therapy - Band 3

The closing date is 09 November 2026

This position is available within the Adult community therapy team and Base open to negotiation within Lincolnshire on a fixed term contract for 6 months

We are seeking a senior administrative assistant to join our professional and friendly therapy teams and provide support to our Clinical team leads, occupational therapists, physiotherapists and therapy assistants, as well as to our patients. You must be conscientious person who is motivated to complete their work and enjoys working in a fast paced environment with rapidly changing priorities.

You will be an independent worker but also enjoy being part of a team both face to face but also at a distance. The role will be varied but rewarding and training and support will be provided.

Within this role, you will be the first point of contact for other professionals, patients and their families. Liaising daily with the leadership team and other team members, you will be a pivotal in the organisation of the service.

Main duties of the job

You must have the ability to communicate with staff at all levels, as well as other agencies and patients. You will need to demonstrate a high level of accuracy and attention to detail. You should have the ability to problem solve and analyse situations to be aware of when to escape issues which have arisen.

The role will include completing general administration tasks such as letters, reports etc as requested by our clinicians and leadership team. You will support a new way of working and develop this with colleagues which will include managing referrals for patients which are received into the service and, at times, allocating these to our therapists.

You may be asked to support with arranging and attending meetings, taking minutes when requested and arranging rotas for clinical duties. Therefore travel may be requested of you within the county. You will delegate for your colleague in the other part of the county when they are on leave.

You will work very closely with the leadership team and be part of service development projects. You may be asked to collate information and complete presentations in this regard and be able to pull reports from our do systems.

This will be a varied role which will be very fulfilling for the right person.

About us

At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS' workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an 'earn while you learn' apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev

Job responsibilities

This role will primarily be administrative in nature but will also encompass some service development and an analytical aspect to it. The role is evolving and may change but full support will be provided by peers, wider staffing group and the leadership team.

You will become a valued member of the team within a Trust which wants to develop and encourage it's staff.

Wider job details can be obtained from the attached job description

Person Specification

Qualifications

• oA Level / NVQ Level 3 in Business Administration or equivalent


• oEvidence of ongoing continuing professional development


• oICT functional skills or equivalent


• oEuropean Computer Driving Licence or equivalent (ECDL)


• oNCFE Level 2 Customer Service or equivalent


• oCLAIT

skills and competencies

• oProblem solving - ability to respond to problems and identify solutions


• oAbility to make sound judgements when prioritising tasks and knowing when to refer


• oAbility to produce work of a high standard with a high degree of accuracy


• oAbility to work as a team, on own initiative and under pressure


• oGood organisational skills - able to manage busy workload, prioritise work and have a good attention to detail


• oAble to manage own workload and work autonomously


• oExcellent communication skills - ability to liaise with staff and members of the public at all levels


• oAbility to establish and maintain working relationships at all levels internally and externally

Knowledge

• oKnowledge of confidentiality and data protection legislation and is able to use discretion where necessary


• oKnowledge and proficiency in use of relevant software packages including Excel, Word, Outlook.


• oPrevious experience of working in a busy administrative environment, delivery a full range of secretarial and administrative procedures


• oManagement of records and information in an office environment.


• oPrevious experience of supervising staff in an effective way


• oPrevious experience of working in a customer focused environment


• oPrevious experience of working towards targets/deadlines


• oPrevious experience of working in the NHS


• oExperience working with database systems


• oExperience working with clinical systems such as SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Lincolnshire Community Health Service NHS Trust

£25,760 to £27,476 a yearper annum , pro rata