Performance & Development Manager

Stellar Select Ltd; East Hampshire; On-site; GBP 43,000 - 50,000; Full time

Benefits offered by this job

Holiday entitlement

Birthday off

Pension

Life insurance

Rewards & incentives

Training & development

Charity event entry fees

Employee Assistance Scheme

Job summary

Stellar Select Ltd is seeking a Performance & Development Manager to support Mortgage Advisors across Hampshire, Sussex and Surrey. The role emphasizes onboarding, coaching and developing advisors to build successful careers and improve performance.

You will deliver a robust T&C approach, ensuring high standards as the team grows, and work with Area Mortgage Managers and the Training Manager to drive continuous improvement. 5 days a week, office-based with travel.

Qualifications

• CeMAP qualification and a full driving licence are required.
• Experience in coaching, onboarding or performance management, preferably in Financial Services.
• Able to work within a training and compliance framework.
• Strong relationship-building and performance-improvement mindset.

Responsibilities

• Deliver onboarding and induction support for new Mortgage Advisors.
• Coach and develop existing advisers to improve performance, productivity and protection penetration.
• Conduct observations, KPI reviews, development reviews and CPD support within the T&C framework.
• Support branch integration and help embed new recruits.
• Share best practice and contribute to continuous improvement of sales processes.
• Provide insight, reporting and recommendations to support performance decisions.
• Collaborate with Area Mortgage Managers, the Financial Services Director, Training Manager and Home in One Compliance.

Skills

Coaching

Onboarding

Performance management

Relationship-building

Time management

Communication

Education

CeMAP

Driving licence

Job description

Job Title: Performance & Development Manager

Location: Covering Hampshire, Sussex and Surrey

Salary: Up to £42,500 basic salary, plus a car allowance of £4,0000 and a performance bonus of £2,500

Hours: 5 days a week (Monday-Friday), office‑based with travel across a wide geographical area, regular evening work, occasional weekends, and occasional working from home.

Benefits:

• 33 days paid holiday plus your birthday off
• Pension and life insurance
• Company rewards and incentives
• Structured career path with ongoing training and development
• Paid entry fees for charity events
• Employee Assistance Scheme

About the Role of Performance & Development Manager:

Our client is a large financial services group, known for exceptional service, the business offers superb development opportunities whilst creating a supportive, collaborative culture. They hold 5* Trustpilot reviews and are a Gold Accredited Investors in People company.

Our client is introducing a newly created role with a clear purpose: to help Mortgage Advisors thrive. You'll be there from day one, giving new starters the knowledge, support and confidence they need to build successful careers, while also working alongside established advisors to help them develop and achieve more. You'll take ownership of delivering a robust T&C approach, ensuring our standards remain consistently high as they grow their people, customer base and business.

Responsibilities for the position of Performance & Development Manager:

• Deliver onboarding and induction support for new Mortgage Advisors
• Coach and develop existing advisors to improve performance, productivity and protection penetration
• Conduct observations, KPI reviews, development reviews and CPD support within the T&C framework
• Support branch integration and help embed new recruits
• Share best practice and contribute to continuous improvement of sales processes
• Provide insight, reporting and recommendations to support performance decisions
• Work closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Home in One Compliance

Experience Required for the position of Performance & Development Manager:

• Experienced in coaching, onboarding or performance management (Financial Services experience ideal)
• Confident working within a T&C framework
• Must be CeMAP Qualified and have a full driving licence
• Motivated by developing others and driving performance
• Strong relationship-building skills - you know how to connect with people!
• A solid work ethic, organised and the ability to thrive under pressure

Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days