Mortgage Performance And Development Manager

Kings Permanent Recruitment Ltd; Horsham; On-site; GBP 43,000 - 52,000; Full time

Benefits offered by this job

Car allowance

Job summary

Kings Permanent Recruitment Ltd seeks a Mortgage Performance and Development Manager to strengthen advisor capability across multiple branches in the Sussex, Surrey & Hampshire region. The role focuses on onboarding, coaching and embedding high standards within a structured T&C framework.

You will partner with regional leadership to coach Mortgage Advisors, drive productivity, and elevate performance, while ensuring robust onboarding and consistent process improvements.

Qualifications

• CEMAP qualified (or equivalent).
• Experience in coaching, onboarding or performance management.
• Strong relationship‑building skills.
• Confident working within a T&C framework.
• Highly organised, resilient and able to thrive under pressure.
• Full UK driving licence.

Responsibilities

• Deliver onboarding and induction training for new Mortgage Advisors
• Coach and develop existing advisors to improve performance, productivity, and protection penetration
• Conduct observations, KPI reviews, development reviews and CPD support
• Support branch integration and help embed new starters
• Share best practice and contribute to continuous improvement of sales processes
• Provide insight, reporting and recommendations to support performance decisions
• Collaborate with regional managers, compliance teams and training leads

Skills

Coaching and onboarding

Performance management

Relationship building

Driving licence

Education

CEMAP qualification

Job description

Mortgage Performance and Development Manager

Salary: £42,500 basic

Bonus: £2,500 performance bonus

Car Allowance: £4,000

Location: Sussex, Surrey & Hampshire

Hours: Monday-Friday, with occasional Saturdays and evenings

We are recruiting an experienced Mortgage Performance and Development Manager to support a high‑performing Financial Services division during a period of continued growth. This newly created role is designed to strengthen advisor capability, enhance onboarding, and drive consistent performance across multiple branches.

As the Mortgage Performance and Development Manager, you will work closely with regional leadership to coach, develop, and support Mortgage Advisors, ensuring they operate confidently within a structured T&C framework. You will play a key role in embedding new recruits, improving productivity, and elevating overall advisor performance.

Key Responsibilities:

• Deliver onboarding and induction training for new Mortgage Advisors
• Coach and develop existing advisors to improve performance, productivity, and protection penetration
• Conduct observations, KPI reviews, development reviews and CPD support
• Support branch integration and help embed new starters
• Share best practice and contribute to continuous improvement of sales processes
• Provide insight, reporting and recommendations to support performance decisions
• Collaborate with regional managers, compliance teams and training leads

Requirements:

• CEMAP qualified (or equivalent)
• Experience in coaching, onboarding or performance management
• Strong relationship‑building skills
• Confident working within a T&C framework
• Highly organised, resilient and able to thrive under pressure
• Full UK driving licence

Why This Role Stands Out:

This Mortgage Performance and Development Manager position offers autonomy, influence, and the opportunity to shape advisor success across a wide geographical area. You will be joining a business that values professional development, structured progression, and high standards of customer service.

If you are a motivated Mortgage Performance and Development Manager seeking a role where you can genuinely impact advisor capability and business performance, we would welcome your application.