Performance & Development Manager – Sussex, Surrey & Hampshire

Arun Estate Agencies Ltd; United Kingdom; A distancia; GBP 38.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 days holiday + birthday day off

Holiday commission

Pension

Life insurance

Company rewards and incentives

Structured career path

Employee assistance scheme

Paid charity entry fees

Descripción de la vacante

Cubitt & West is expanding our Mortgage Advisor team across Surrey, Sussex and Hampshire. The role involves delivering onboarding, coaching and CPD support while ensuring our terms and conditions are followed.

You will travel across branches, work office-based with some evenings and occasional weekends, and receive a competitive package with car allowance. We offer a structured career path, a strong charity focus, and a mix of salary, bonus and pension benefits as part of a high-performing,

Formación

• Experience in coaching, onboarding or performance management within Financial Services
• CEMAP qualification or equivalent is required
• Strong relationship-building skills and a solid work ethic

Responsabilidades

• Deliver onboarding and induction support for new Mortgage Advisors
• Coach and develop existing advisors to improve performance, productivity and protection penetration
• Conduct observations, KPI reviews, development reviews and CPD support within the T&C framework
• Support branch integration and help embed new recruits
• Share best practice and contribute to continuous improvement of sales processes
• Provide insight, reporting and recommendations to support performance decisions
• Work closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Home in One Compliance

Conocimientos

Coaching

Onboarding

Performance management

Relationship building

Full driving licence

Educación

CEMAP qualified or equivalent

Descripción del empleo

Cubitt & West

The Package

Salary: £42,500 & performance bonus of £2,500

Essential: A full driving license

Car Allowance: £4,000

Location: Covering branches across Surrey, Sussex & Hampshire

Work Pattern: 5 days a week (Monday–Friday: 08.30 start, Saturday: 09.00 start), office‑based with travel across a wide geographical area, regular evening work, occasional weekends, and occasional working from home

Benefits:

• 33 days paid holiday (plus an extra day off for your birthday)
• holiday commission
• pension
• life insurance
• company rewards and incentives
• structured career path
• employee assistance scheme
• paid entry fees for charity events!

This is a brand‑new role designed to elevate the confidence and success of our Mortgage Advisors. You’ll guide new recruits through onboarding, support experienced advisors to reach new heights, and ensure our T&C framework is delivered to the highest standard - all while helping us continue to grow a high‑performing, customer‑focused Financial Services business.

What’s in it for you?

Competitive salary with company car or allowance

A company that values both customers and colleagues (5* on Trustpilot)

A company that listens to staff, with 90% + positive feedback in surveys

A strong community focus, having raised millions for charity

The Job:

• Deliver onboarding and induction support for new Mortgage Advisors
• Coach and develop existing advisors to improve performance, productivity and protection penetration
• Conduct observations, KPI reviews, development reviews and CPD support within the T&C framework
• Support branch integration and help embed new recruits
• Share best practice and contribute to continuous improvement of sales processes
• Provide insight, reporting and recommendations to support performance decisions
• Work closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Home in One Compliance

The Person:

• Motivated by developing others and driving performance
• CEMAP qualified or equivalent
• Experienced in coaching, onboarding or performance management (Financial Services experience ideal)
• Strong relationship‑building skills
• Confident working within a T&C framework
• A solid work ethic, organised and the ability to thrive under pressure
• Full driving license

About Us:
It’s exciting times at Mortgage Matters! We're looking for talented Mortgage Advisors to join our growing team! Your Area Mortgage Manager will support your development, and you'll receive warm leads from estate agents, ensuring a steady stream of business. With full admin support, you can focus on what you do best—helping customers.