Mortgage Performace and Development Manager

RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD; Horsham; On-site; GBP 38,000 - 47,000; Full time

Benefits offered by this job

33 days holiday

Pension

Life insurance

Company rewards

Structured career path

Employee assistance scheme

Charity event entry fees

Job summary

RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD is expanding its Mortgage Advisor development team. The role centers on onboarding new Advisors, coaching existing staff to boost performance and protection penetration, and delivering observations and KPI reviews within the established T&C framework.

The role requires a CEMAP qualification (or equivalent), a full driving licence, and strong relationship-building skills.

Qualifications

• Delivers onboarding and induction support for new Mortgage Advisors.
• Coaches and develops existing advisors to improve performance.
• Conducts observations, KPI reviews, and CPD support within the T&C framework.

Responsibilities

• Support branch integration and help embed new recruits.
• Share best practice and contribute to continuous improvement of sales processes.
• Provide insight, reporting and recommendations to support performance decisions.
• Work closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Home in One Compliance.

Skills

Coaching

Onboarding

Performance management

Relationship-building

Driving license

Education

CEMAP qualified (or equivalent)

Job description

This is an exciting brand-new role designed to elevate the confidence and success of this Estate Agency's Mortgage Advisors.

Guiding new recruits through onboarding, support experienced advisors to reach new heights, and ensure the T&C framework is delivered to the highest standard - all while helping to continue to grow a high-performing, customer-focused Financial Services business.

It's the perfect time to join this expanding team.

The Performance Development Package:

• Salary £42,500pa
• Performance bonus of £2,500pa
• Car £4,000pa car allowance
• Essential: Full UK driving license
• Location: Covering branches across Surrey, Sussex & Hampshire - Horsham
• Work Pattern: 5 days a week (Monday-Friday: 08.30 start, Saturday: 09.00 start), office-based with travel across a wide geographical area, regular evening work, occasional weekends, and occasional working from home.

Benefits:

• 33 days paid holiday, extra day off for your birthday
• Holiday commission, pension, life insurance,
• Company rewards and incentives, structured career path,
• Employee assistance scheme and paid entry fees for charity events

The Performance Development Role:

• Deliver onboarding and induction support for new Mortgage Advisors
• Coach and develop existing advisors to improve performance, productivity and protection penetration
• Conduct observations, KPI reviews, development reviews and CPD support within the T&C framework
• Support branch integration and help embed new recruits
• Share best practice and contribute to continuous improvement of sales processes
• Provide insight, reporting and recommendations to support performance decisions
• Work closely with Area Mortgage Managers, the Financial Services Director, Training Manager and Home in One Compliance

The Performance Development Person:

• Motivated by developing others and driving performance
• Experience managing Mortgage Advisors
• CEMAP qualified (or equivalent)
• Strong relationship-building skills - you know how to connect with people!
• A solid work ethic, organised and the ability to thrive under pressure
• Experienced in coaching, onboarding or performance management (Financial Services experience ideal)
• Confident working within a T&C framework
• Full driving license