People Transformation Lead - Change & AI Adoption

BT Group; Highgate; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

10% on target annual bonus

Private GP 24/7

Paid carers leave

Maternity/Paternity/Adoption leave - \

Discounts on BT products

Pension scheme - 5% from you and 10%来自

Holiday purchase scheme

Job summary

BT Group seeks an experienced Change & People Transformation lead to coordinate business readiness and enablement across projects. You will shape change in an AI-enabled environment, partnering with leadership to deliver practical delivery plans and measurable outcomes.

You will work across teams to redesign work, manage budgets and deadlines, and foster adoption of new ways of working to realise the operating plan benefits.

Qualifications

• Graduate level or equivalent experience, MCIPD or relevant professional qualification.
• Proven ability to operate in ambiguous environments and deliver clear execution plans.
• Strong stakeholder engagement and cross-functional collaboration.

Responsibilities

• Act as a trusted advisor to business leaders, translating change needs into actionable initiatives.
• Lead end-to-end design and delivery of people transformation programmes.
• Drive customer service culture and own issues through to resolution.
• Provide expert input to improve organisational effectiveness and performance.
• Analyse data and use AI insights to frame change scenarios and impacts.

Skills

Stakeholder management

Change management

People transformation

Analytical skills

Education

MCIPD or relevant professional qualification

Job description

BT Group seeks an experienced Change & People Transformation lead to coordinate business readiness and enablement across projects. You will shape change in an AI-enabled environment, partnering with leadership to deliver practical delivery plans and measurable outcomes.

You will work across teams to redesign work, manage budgets and deadlines, and foster adoption of new ways of working to realise the operating plan benefits.