People Services Lead — Onsite in Central London (6‑Month Contract)

Oakleaf Partnership; Greater London; On-site; GBP 80,000 - 100,000; Part time

Job summary

A consulting firm is looking for a People Services Lead to oversee their People Service Desk and improve employee experiences. The role demands strong leadership and a proactive approach to process automation and operational efficiency. Candidates should have a CIPD qualification, experience leading a People Service Desk, and the ability to implement innovation. This position offers a competitive daily rate in Central London, with a focus on leadership and continuous improvement.

Benefits

Opportunity to go permanent

Qualifications

• Experience leading a People Service Desk.
• Hands-on HR generalist experience, including visa management.
• Demonstrated success in process transformation.

Responsibilities

• Lead the People Service Desk ensuring efficient operations.
• Oversee employee lifecycle administration.
• Drive automation and optimize HR systems.

Skills

Strong customer service ethos

Problem-solving aptitude

Effective communication skills

Leadership skills

Organizational skills

Analytical abilities

Adaptability and resilience

Education

CIPD qualification or equivalent experience

Tools

Workday

Job description

A consulting firm is looking for a People Services Lead to oversee their People Service Desk and improve employee experiences. The role demands strong leadership and a proactive approach to process automation and operational efficiency. Candidates should have a CIPD qualification, experience leading a People Service Desk, and the ability to implement innovation. This position offers a competitive daily rate in Central London, with a focus on leadership and continuous improvement.