People Services Assistant (Hybrid HR Support)

RSM UK; Birmingham; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Hybrid & flexible working

25 days holiday

Wellbeing and benefits package

Courses on demand

Job summary

RSM UK in Birmingham is seeking a People Assistant on a 12-month FTC to deliver high-quality operational people services through the People Services Hub. You will support employees, managers and the wider People Team by handling enquiries, Workday activity, lifecycle processes and reporting.

You will coordinate lifecycle activities, assist with employee relations case support, and work closely with Payroll and other teams to ensure accurate records, timely actions and confidentiality.

Qualifications

• Experience in a professional office environment.
• Strong written and verbal communication abilities.
• Ability to handle confidential information with discretion.

Responsibilities

• Respond to enquiries via the People Team inbox, prioritising and routing where needed.
• Monitor Workday tasks and keep employee records accurate and up to date.
• Support end-to-end admin for employee relations cases, including meetings and note-taking.
• Coordinate lifecycle activities like leaves, sickness absence, changes, and leavers.
• Collaborate with People Advisory, Operations, Payroll and other teams for smooth processes.
• Maintain trackers and case files with confidentiality and data protection in mind.

Skills

Teamwork

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Prioritization

Proactive approach

Tools

Workday

Job description

RSM UK in Birmingham is seeking a People Assistant on a 12-month FTC to deliver high-quality operational people services through the People Services Hub. You will support employees, managers and the wider People Team by handling enquiries, Workday activity, lifecycle processes and reporting.

You will coordinate lifecycle activities, assist with employee relations case support, and work closely with Payroll and other teams to ensure accurate records, timely actions and confidentiality.