People Assistant (12-month FTC)

RSM UK; Birmingham; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Hybrid & flexible working

25 days holiday

Wellbeing and benefits package

Courses on demand

Job summary

RSM UK in Birmingham is seeking a People Assistant on a 12-month FTC to deliver high-quality operational people services through the People Services Hub. You will support employees, managers and the wider People Team by handling enquiries, Workday activity, lifecycle processes and reporting.

You will coordinate lifecycle activities, assist with employee relations case support, and work closely with Payroll and other teams to ensure accurate records, timely actions and confidentiality.

Qualifications

• Experience in a professional office environment.
• Strong written and verbal communication abilities.
• Ability to handle confidential information with discretion.

Responsibilities

• Respond to enquiries via the People Team inbox, prioritising and routing where needed.
• Monitor Workday tasks and keep employee records accurate and up to date.
• Support end-to-end admin for employee relations cases, including meetings and note-taking.
• Coordinate lifecycle activities like leaves, sickness absence, changes, and leavers.
• Collaborate with People Advisory, Operations, Payroll and other teams for smooth processes.
• Maintain trackers and case files with confidentiality and data protection in mind.

Skills

Teamwork

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Prioritization

Proactive approach

Tools

Workday

Job description

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

We are looking for a People Assistant to join our People team in our Birmingham office on a 12-month FTC. As the People Assistant in this team, you will provide a responsive, consistent and high-quality operational people service through the People Services Hub. The role supports employees, people managers and the wider People Team by managing enquiries, Workday activity, employee lifecycle processes, reporting, case administration and other operational requests.

You’ll make an impact by

• Managing and responding to enquiries and operational requests received through the People Team inbox, ensuring work is appropriately prioritised, actioned, recorded or escalated
• Monitoring and completing allocated Workday tasks and notifications, ensuring employee records and associated documentation are accurate and up to date
• Providing end-to-end administrative and meeting support for employee relations cases, including coordinating meetings, preparing documentation, taking notes, maintaining case records and tracking agreed actions, under the guidance of the case lead
• Coordinating and administering employee lifecycle activity, including family leave, sickness absence, return-to-work processes, job changes and leavers
• Working closely with People Advisory, People Operations, Payroll and other People teams to support efficient end-to-end processes
• Maintaining accurate trackers, case files, inbox records and systems in line with confidentiality and data-protection requirements

What we are looking for

In this role, you’ll be an essential part of the People Services Hub team, contributing to the premium employee experience and organisational success.

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• Experience working as part of a team in a professional office environment
• Strong interpersonal skills with the ability to build relationships
• Sound judgement when handling confidential information
• Exceptional attention to detail and accuracy
• A proactive approach to tasks and challenges
• Excellent written and verbal communication skills
• Strong organizational skills and the ability to prioritize effectively

What we can offer you

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 25 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.