People Services Admin Team Lead - Hybrid, Fixed-Term

Center Parcs; Newark and Sherwood; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free day passes

Leisure facility access

Staff discounts

Bonus scheme

Career development

Job summary

Center Parcs in Ollerton, North Nottinghamshire, is seeking a People Services Administration Team Lead on a fixed-term contract until 31 March 2028. You will lead and develop a team of administrators, manage workloads and SLAs, coordinate with Payroll Ops and People Systems, and ensure timely employee lifecycle transactions.

The role is hybrid (2 days in office, 3 days home), 37.5 hours per week, salary circa £31,000 per annum. Desirable CIPD Level 5 and Dayforce experience.

Qualifications

• Minimum two years HR or payroll experience.
• Minimum two years team management or coaching experience.
• Previous experience using Dayforce is desirable.
• CIPD Level 5 qualification is desirable.

Responsibilities

• Lead and support the People Services Administrators, overseeing workloads, deadlines and service standards.
• Coordinate team workloads, task allocation and deadlines to meet SLAs and KPIs.
• Act as the first point of contact for team queries and escalations from employees and line managers.
• Monitor, audit and report on workload, performance, quality and accuracy with stakeholders.

Skills

HR experience

Payroll experience

Team coaching

Dayforce experience

Education

CIPD Level 5

Tools

Dayforce

Job description

Center Parcs in Ollerton, North Nottinghamshire, is seeking a People Services Administration Team Lead on a fixed-term contract until 31 March 2028. You will lead and develop a team of administrators, manage workloads and SLAs, coordinate with Payroll Ops and People Systems, and ensure timely employee lifecycle transactions.

The role is hybrid (2 days in office, 3 days home), 37.5 hours per week, salary circa £31,000 per annum. Desirable CIPD Level 5 and Dayforce experience.