People Services Team Lead — HR Admin & Service Excellence (Hybrid)

Leisure Employment Services; Hemel Hempstead; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Holiday Buy Scheme

Annual bonus

Hotel discounts

Wellbeing support

Partner discounts

Career development

Family-friendly policies

Job summary

Haven’s Hemel Hempstead-based People Services Team Leader role combines hands-on leadership with HR administration expertise. You will guide a team, own day-to-day service delivery, and drive improvements across employee lifecycle processes while maintaining data accuracy and strong governance.

The position is hybrid (3 days in office) with a competitive annual salary plus bonus and benefits, supporting thousands of colleagues across Haven’s parks and central support centre.

Qualifications

• Team leadership and development experience.
• Strong HR admin and lifecycle processes knowledge.
• Experience managing busy services with accuracy and confidentiality.

Responsibilities

• Lead and develop the People Services Administrators team.
• Own day‑to‑day service delivery and escalation resolution.
• Ensure compliance and data accuracy across HR processes.
• Drive continuous service improvements and cross‑functional collaboration.

Skills

Team leadership

Coaching

HR administration

Employee lifecycle

Tools

Workday

Job description

Haven’s Hemel Hempstead-based People Services Team Leader role combines hands-on leadership with HR administration expertise. You will guide a team, own day-to-day service delivery, and drive improvements across employee lifecycle processes while maintaining data accuracy and strong governance.

The position is hybrid (3 days in office) with a competitive annual salary plus bonus and benefits, supporting thousands of colleagues across Haven’s parks and central support centre.