People-First Facilities & Office Coordinator

Serco Group Plc; Metropolitan Borough of Solihull; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Up to 6% contributory pension scheme

Extensive internal courses and funding

Employee Assistance Programme and Bupa

Wellbeing app and discounts across ~1,

Volunteer day and Payroll Giving

Employee networks for inclusion

Job summary

Serco Group Plc is seeking a people-focused FM Coordinator to be a welcoming face at the National Recruitment Centre, supporting both facilities and office operations to ensure a smooth-running workplace across the UK.

You will be the main point of contact for colleagues, visitors and contractors, delivering a high standard of service, managing meeting rooms, supplies and health and safety tasks, and building strong internal relationships.

Qualifications

• Experience in administration, facilities management, reception, office support or a similar role.
• Confident working independently and managing your own workload.
• Strong organisational skills with good attention to detail.
• Able to use initiative and identify solutions to everyday workplace challenges.
• Comfortable using Microsoft Office applications.
• Keen to learn, develop and take on new responsibilities.

Responsibilities

• Be the main point of contact for the Homer Road office, providing a professional and welcoming experience for visitors and colleagues
• Deliver front-of-house and reception duties, including visitor management and handling enquiries
• Coordinate office administration activities to support the smooth running of the workplace
• Support facilities management activities, raising maintenance requests and liaising with suppliers and contractors
• Manage meeting rooms, office supplies, incoming deliveries and general workplace services
• Carry out routine workplace checks and support health, safety and compliance activities
• Build positive working relationships with colleagues and stakeholders across the business

Skills

Administration

Facilities management

Reception

Office support

Independent working

Attention to detail

Microsoft Office

Learning and development

Tools

Microsoft Office

Job description

Serco Group Plc is seeking a people-focused FM Coordinator to be a welcoming face at the National Recruitment Centre, supporting both facilities and office operations to ensure a smooth-running workplace across the UK.

You will be the main point of contact for colleagues, visitors and contractors, delivering a high standard of service, managing meeting rooms, supplies and health and safety tasks, and building strong internal relationships.