People Assistant

Dr. Martens; England; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Docs discount

Buy as you Earn

25 Days Annual Leave

Job summary

Dr. Martens is seeking a People Assistant to join the People team, reporting into the Head of People GSC. You will deliver efficient, responsive HR support across UK operations, handling queries, payroll-related processes and engagement initiatives.

This role offers hybrid working and opportunities to influence the employee experience. The successful candidate will have prior HR administration experience, strong organisational skills, and the ability to handle confidential information across a

Qualifications

• Experience in an HR Assistant/Coordinator/Administration role.
• Strong admin, organisational and time-management skills.
• Confident handling of confidential information and HR systems.
• Strong communication and problem-solving abilities.
• Experience in a fast-paced operational environment.

Responsibilities

• Provide day-to-day People support, manage HR records and reports.
• Coordinate the MIE bonus and incentive scheme.
• Assist managers with employee relations with ER COE.
• Support performance, engagement and development processes.
• Support health, safety and wellbeing initiatives across the site.

Skills

HR Administration

Organisational skills

Confidentiality

HR Systems

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude, heritage, and cultural impact. We’re a thriving, values‑driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you’re ready to make your mark, you’re in the right place.

At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our People Assistant, you’ll be part of the People team working closely with brilliant people across the business and reporting into Head of People GSC. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

The People Assistant plays a key role in delivering efficient, responsive and people‑focussed service across MIE and the UK Distribution Centre. This role is responsible for supporting the smooth delivery of People processes and ensuring an excellent employee experience across all of our UK operational environments.

Working closely with managers, employees and COE’s, the HR assistant will provide first‑line support on all employee queries, compensation and bonus processes, and initiatives that drive engagement, performance, wellbeing and a safe working environment.

We welcome applications from candidates seeking either full‑time or part‑time opportunities. If you are interested in a part‑time position, please outline your preferred working pattern and hours in your application.

Please note due to the location of this role and limited public transport links, applicants will need access to their own vehicle to travel to and from the site.

CORE ACCOUNTABILITIES

As our People Assistant, you will be responsible for:

• Providing day‑to‑day People support, managing employee queries, maintaining accurate HR records, producing reports and ensuring People processes are compliant and consistently applied.
• Coordinating the MIE bonus and incentive scheme, ensuring accurate and timely calculations, responding to employee and manager queries, and supporting ongoing scheme reviews.
• Supporting managers with routine employee relations matters in partnership with the ER COE, ensuring fair and consistent application of policies and timely escalation of complex cases.
• Supporting performance, engagement and development processes, including annual pay reviews, objective setting, recognition initiatives and training coordination, while identifying opportunities to improve employee experience and retention.
• Supporting health, safety and wellbeing across the operation, including absence monitoring, wellbeing initiatives, health surveillance and occupational health processes, helping to foster a safe and healthy working environment.

KEY SKILLS & CAPABILITIES

Put simply, the key things we’re looking for are:

• Previous experience in an HR Assistant, HR Coordinator or HR Administration role, with a good understanding of HR processes and employment legislation.
• Strong administrative, organisational and time‑management skills, with excellent attention to detail and the ability to manage multiple priorities.
• Confident handling confidential information and using HR systems and Microsoft Office applications.
• Strong communication and problem‑solving skills, with the ability to build positive relationships with employees and managers at all levels.
• Experience working effectively in a fast‑paced operational environment with a proactive and collaborative approach.

WHAT’S IN IT FOR YOU?

• Hybrid working
• Welcome free pair of Docs
• ‘Buy as you Earn’ Share scheme
• 65% off all Docs
• 50% off Accessories
• Pension Scheme through Aviva
• Life Assurance
• 25 Days Annual Leave + Bank Holidays
• Private healthcare
• 2 paid volunteer days per year

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.